Crosbys Reviews

4.2 Rating 2,687 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Tell us how Crosbys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful Customer service , 3 people telling u different things waited nearly 3 weeks for order would not order from them again”

Helpful Report

Posted 5 years ago

“Had to chase up the order twice as it had not been despatched.”

Helpful Report

Posted 5 years ago

“The delivery very prompt and well packaged. The website is use to use to locate items enquired.”

Helpful Report

Posted 5 years ago

“First time I ordered from Crosbys and I will be again. The glasses I ordered arrived, well packaged and perfect condition. The selection on site is great and speaking with people from Crosbys, they are polite, knowledgeable and helpful.”

Helpful Report

Posted 5 years ago

“I placed an order, whihc took 2 weeks to deliver, whilst I don't mind the delay in delivery on this occasion, I was annoyed at the the inabilty to respond when I asked where was my order, a promised return phone call did not happen, eventually the order arrived - Get your customer services right please”

Helpful Report

Posted 5 years ago

“Fantastic value and service.”

Helpful Report

Posted 5 years ago

“AaaaaaaaaaaaAaaaaaaaaaaaa”

Helpful Report

Posted 5 years ago

“received the next day delivery. Quality is very good!”

Helpful Report

Posted 5 years ago

“Excellent service and wine glasses”

Helpful Report

Posted 5 years ago

“Delivered the next day. What more can you ask?”

Helpful Report

Posted 5 years ago

“Good service c”

Helpful Report

Posted 5 years ago

“I still haven’t received my order placed 10 days ago. The event was yesterday so too late now”

Helpful Report

Posted 5 years ago

“Beautiful glasses and great delivery.”

Helpful Report

Posted 5 years ago

“Took 3 weeks for items to be delivered so company might try and improve this - items were excellent though.”

Helpful Report

Posted 5 years ago

“Product is good and fair price was disappointed how long it took to arrive and the upstage for such a small item was outrageous”

Helpful Report

Posted 5 years ago

“Great service. On time and well packed Thank you!”

Helpful Report

Posted 5 years ago

“Ordered and paid for "in stock" items more than a week ago. No email confirmation, nothing delivered and both my email enquiries have been ignored. When it comes to customer service Crosbys simply don't deliver (literally)!”

Helpful Report

Posted 5 years ago

“Very good service and very quick . Product as described.”

Helpful Report

Posted 5 years ago

“Very nice glasses”

Helpful Report

Posted 5 years ago

“Love love my Pasanahce Timeless Vintage Cocktail glasses, service was quick and website easy to order, very happy with the service from Crosbys!”

Helpful Report

Posted 5 years ago

Crosbys is rated 4.2 based on 2,687 reviews