Crosbys Reviews

4.2 Rating 2,715 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,715 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website with all you need in terms of crockery, etc, our order arrived on time, well packed and all 60 items intact.”

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Posted 5 years ago

“Very good service and value.”

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Posted 5 years ago

“Good quality items delivered safely for a good price. Very happy.”

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Posted 5 years ago

“Quick turnaround, and exactly what ordered. Delivery costs disappointingly high though.”

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Posted 5 years ago

“Prompt service well packed Good product & reasonably priced items”

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Posted 5 years ago

“Good product, one item was broken on delivery and still chasing a response from customer services”

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Posted 5 years ago

“Sadly one bowl was broken in transit..can you please replace it? I have sent photos”

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Posted 5 years ago

“Wonderful company, very help when I ordered my stock pot on the phone, the stock pot brilliant very well made absolute perfect.”

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Posted 5 years ago

“Would give zero stars if I could! Placed order weeks ago - all email enquiries ignored - still nothing delivered - now Crosbys have the cheek to ask for a review! Disgraceful customer service - avoid.”

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Posted 5 years ago

“Prompt and efficient, well packed and delivered quicker than expected.”

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Posted 5 years ago

“Excellent quality goods and service delivery quick and easy love my New crockery”

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Posted 5 years ago

“Lovely sturdy tray”

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Posted 5 years ago

“Unbelievable quick service, great price and products. Will not bother shopping around from now on.”

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Posted 5 years ago

“Great service, great products,fast delivery”

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Posted 5 years ago

“Item not arrived”

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Posted 5 years ago

“Excellent product and service”

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Posted 5 years ago

“Very quick service. Good prices.”

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Posted 5 years ago

“Brilliant service. Great communication. And fabulous plates!”

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Posted 5 years ago

“I ordered some crockery from my coffee shop and after 10 days it had not arrived. It took 2 emails (both ignored) and a phone call to get any update. They blamed their shoddy service on a systems issue, but as someone who runs a business myself this is not a good excuse.”

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Posted 5 years ago

“Excellent service and delivery is very prompt.”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,715 reviews