Crosbys Reviews

4.2 Rating 2,663 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,663 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Tell us how Crosbys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unbelievable quick service, great price and products. Will not bother shopping around from now on.”

Helpful Report

Posted 4 years ago

“Great service, great products,fast delivery”

Helpful Report

Posted 4 years ago

“Item not arrived”

Helpful Report

Posted 4 years ago

“Excellent product and service”

Helpful Report

Posted 4 years ago

“Very quick service. Good prices.”

Helpful Report

Posted 4 years ago

“Brilliant service. Great communication. And fabulous plates!”

Helpful Report

Posted 4 years ago

“I ordered some crockery from my coffee shop and after 10 days it had not arrived. It took 2 emails (both ignored) and a phone call to get any update. They blamed their shoddy service on a systems issue, but as someone who runs a business myself this is not a good excuse.”

Helpful Report

Posted 4 years ago

“Excellent service and delivery is very prompt.”

Helpful Report

Posted 4 years ago

“I ordered two porcelain teapots on a Sunday evening. They arrived on the following Thursday, beautifully packaged and in perfect condition. I cannot be more pleased, both with the teapots and with the excellent service I received from Crosby's.”

Helpful Report

Posted 4 years ago

“Great service received. I called for an update on my order as I needed the items for a particular date. The individual was extremely helpful and explained that the order would be picked that day to ensure that it was received on time. It arrived the next day....THANK YOU.”

Helpful Report

Posted 4 years ago

“Product is brilliant delivered within a couple of days and extremely helpful customer service representatives”

Helpful Report

Posted 4 years ago

“Great service, very pleased with the product and good value. I’ll use you again, thank you .”

Helpful Report

Posted 4 years ago

“Very pleased with an excellent product. Exactly what I was looking for and matched description and pictures well. Would use Crosbys again and will recommend.”

Helpful Report

Posted 4 years ago

“Very good service. Calling for an update, I've been assisted very nicely. Prompt delivery.”

Helpful Report

Posted 4 years ago

“Company failed to dispatch order until one month after order was placed. When querying order, didn’t even have the courtesy to response to emails. Avoid using this company.”

Helpful Report

Posted 4 years ago

“Easy to order and fast delivery very pleased”

Helpful Report

Posted 4 years ago

“Awful Customer service , 3 people telling u different things waited nearly 3 weeks for order would not order from them again”

Helpful Report

Posted 4 years ago

“Had to chase up the order twice as it had not been despatched.”

Helpful Report

Posted 4 years ago

“The delivery very prompt and well packaged. The website is use to use to locate items enquired.”

Helpful Report

Posted 4 years ago

“First time I ordered from Crosbys and I will be again. The glasses I ordered arrived, well packaged and perfect condition. The selection on site is great and speaking with people from Crosbys, they are polite, knowledgeable and helpful.”

Helpful Report

Posted 4 years ago

Crosbys is rated 4.2 based on 2,663 reviews