Crosbys Reviews

4.2 Rating 2,665 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing personal service , beautiful champagne glasses at a fraction of the cost I would have expected to pay ,the delivery was so quick ,they were left next door along with my front door keys that I had left in the door as I rushed out, so impressed”

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Posted 7 years ago

“Great Porcelain Items - Saucers were slightly big but other items are good quality/size, etc.”

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Posted 7 years ago

“Excellent stuff...”

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Posted 7 years ago

“Easy to place oreser and delivery was very quick. Unfortunately the wrong size footwear was dispatched- instead of size 11 men's clogs I got teeny size 3!- but on calling the customer service number, this was dealt with efficiently and the replacement were with me 2 days later. Even had a chuckle with the friendly chap on the phone. Excellent service and would definitely use again. Crosbys had been recommended by a friend whose son uses them and I would have no hesitation in recommending them myself.”

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Posted 7 years ago

Thanks for the lovely review Ruth. It's fantastic to know that our customer service is excellent and that it's appreciated. I too enjoyed a chuckle that day :) Regards, Nat @ Crosbys.

Posted 7 years ago

“Excellent service, very good to have such a specific window for delivery.”

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Posted 7 years ago

“Very quick and speedy delivery”

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Posted 7 years ago

“Easy to order and quite quick for delivery happy with the service”

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Posted 7 years ago

“Very prompt and efficient service. Arrived before estimated delivery date (next day). Very securely and safely packed. Will recommend Crosby's and use again.”

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Posted 7 years ago

“Ordered champagne flutes and wine glasses from the "open up" chef and sommelier range. They arrived on time and very well packaged. They are beautiful glasses and a pleasure to drink from.”

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Posted 7 years ago

“I ordered a pack of side plates really to check that the product was what we wanted prior to ordering a larger quantity of dinner plates and bowls. The product was exactly what we wanted, well packed and delivered in a satisfactory period of time. I particularly liked the fact that we were given plenty of information via email about the day and the hour when the package would be delivered. This is great as it means we were able to ensure someone was in to accept the package. I would be quite happy top deal with Crosbys again.”

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Posted 7 years ago

“I purchased some items from Crosbys,the service was quick and easy..price was good..I highly recommend this company.”

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Posted 7 years ago

“Very pleased with my purchase. Took a while to be delivered, understandably, as the cutlery was sourced from Germany, but good value for money when they arrived. Would recommend.”

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Posted 7 years ago

“Excellent Service, next day delivery very satisfied”

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Posted 7 years ago

“Fabulous service, quick and efficient. I was worried the glasses I'd ordered might get broken in transit, but they were so well wrapped, even the most heavy-handed courier would have had a job breaking them. thank you!”

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Posted 7 years ago

“They were very helpful when I ordered the wrong item. Weer always eager to assist and help. Prices were great. Would definitely use them again and highly recommend them”

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Posted 7 years ago

“I bought Sundae glasses from you as a gift and my daughter was very pleased. However, we were looking for delicate dessert bowls so she can do gourmet desserts that need layering and showing though the glass. I would happily buy more from you if you could point me in the right direction. Your delivery was on the spot and you were extremely helpful about paperwork as it was a gift. Thank you!”

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Posted 7 years ago

“Great company to deal with. Goods arrived well packed and on time. Good value, though postage a bit steep.”

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Posted 7 years ago

“Good quality products at a reasonable price with fast delivery.”

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Posted 7 years ago

“Product received promptly. Good value. The insulated jug however loses heat more rapidly than other makes we have had. This is through the collar of the jug which becomes very warm to the touch. Still, the jug keeps the coffee reasonably hot for a couple of hours but after that, we have to re-heat the contents.”

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Posted 7 years ago

“Quick delivery and genuine item”

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Posted 7 years ago

Crosbys is rated 4.2 based on 2,665 reviews