Crosbys Reviews

4.2 Rating 2,698 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on a Thursday and had to e mail the following tuesday evening to say it hadn't arrived. Received e mail on the following day saying a problem at the warehouse and goods received on the Friday.”

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Posted 8 years ago

Hello Tracy, Sincerest apologies that we had an issue with your order. Orders for Rational Tablets are usually sent the same day, or the next day at the latest. Problems occur very rarely, however I'm glad you were understanding. Should you wish to place an order in the future I assure you this won't happen again. Regards, Nat @ Crosbys.

Posted 8 years ago

“Very good value, quick delivery. Excellent product, highly recommend.”

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Posted 8 years ago

“Good prices”

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Posted 8 years ago

“Thank you for your quick delivery. Great Service.”

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Posted 8 years ago

“Ordered my lovely Villeroy and boch cutlery on saturday and it arrived first thing on Monday morning. Amazing service. Thank you.”

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Posted 8 years ago

“Glasses were very reasonable in price and were delivered immediately. The glasses are of good quality and were delivered with great packaging to prevent any breakage”

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Posted 8 years ago

“Good communication, quick delivery and items well packed.”

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Posted 8 years ago

“Good communication, quick delivery and items well packed.”

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Posted 8 years ago

“Just exactly what I was looking for the perfect size thank you”

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Posted 8 years ago

“Great site, service and price”

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Posted 8 years ago

“The crystal glasses I ordered arrived very soon after ordering. Well packaged. Exactly what I was looking for. I would not hesitate to recommend Crosbys. Will be shopping with them again in the near future.”

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Posted 8 years ago

“The goods were as listed and ordering and delivery were prompt and efficient”

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Posted 8 years ago

“Super fast delivery at the right money”

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Posted 8 years ago

“Amazing personal service , beautiful champagne glasses at a fraction of the cost I would have expected to pay ,the delivery was so quick ,they were left next door along with my front door keys that I had left in the door as I rushed out, so impressed”

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Posted 8 years ago

“Great Porcelain Items - Saucers were slightly big but other items are good quality/size, etc.”

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Posted 8 years ago

“Excellent stuff...”

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Posted 8 years ago

“Easy to place oreser and delivery was very quick. Unfortunately the wrong size footwear was dispatched- instead of size 11 men's clogs I got teeny size 3!- but on calling the customer service number, this was dealt with efficiently and the replacement were with me 2 days later. Even had a chuckle with the friendly chap on the phone. Excellent service and would definitely use again. Crosbys had been recommended by a friend whose son uses them and I would have no hesitation in recommending them myself.”

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Posted 8 years ago

Thanks for the lovely review Ruth. It's fantastic to know that our customer service is excellent and that it's appreciated. I too enjoyed a chuckle that day :) Regards, Nat @ Crosbys.

Posted 8 years ago

“Excellent service, very good to have such a specific window for delivery.”

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Posted 8 years ago

“Very quick and speedy delivery”

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Posted 8 years ago

“Easy to order and quite quick for delivery happy with the service”

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Posted 8 years ago

Crosbys is rated 4.2 based on 2,698 reviews