Crosbys Reviews

4.2 Rating 2,663 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,663 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to use. Good product search and description accurate. Timely delivery. Competitive price.”

Helpful Report

Posted 4 years ago

“Quick delivery and very efficient.”

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Posted 4 years ago

“Quality products but bad customer service”

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Posted 4 years ago

“3 weeks to post, poor coms”

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Posted 4 years ago

“Pleased with this purchase. Good customer service”

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Posted 4 years ago

“order well received thanks”

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Posted 4 years ago

“Very prompt delivery, exactly what I wanted, great that they also give the height of the cake domes as this was important to me. Great value for money”

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Posted 4 years ago

“Glasses are lovely delighted with them, disappointed on delivery costs didn’t realise it be the same as the product”

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Posted 4 years ago

“These are my 2nd 4 mini cast iron dishes from Crosby’s and I’m hoping they will be as good. However I did purchase them on the 6th February and received an acknowledgement of my order, but it wasn’t until the 14th when I telephoned to find out when I was going to receive them that I was told they would be dispatched that evening. I will buy from then again.”

Helpful Report

Posted 4 years ago

“I ordered 6 glasses which I understood were in stock, but after some two to three weeks no delivery. On checking my order on line the goods were shown as pending. I contacted Crosbys on two occasions and only on the second did I get an answer that the wrong parts were in their store. Up to this point no attempt had been made to inform me of this problem. From order to delivery was about one month, service not acceptable”

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Posted 4 years ago

“Sent a completely different item to what I ordered”

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Posted 4 years ago

“good delivery you said 4 to 7 days. arrived next day.wonderful stock and service.”

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Posted 4 years ago

“Great product Great speedy service”

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Posted 4 years ago

“Purchases promptly delivered as described, which were easy to see thanks to the good web site design. Items were well packaged. Competative prices too, especially with the discount code we were able to use for Valentine's day. This was the tipping point that made us choose Crosbys,”

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Posted 4 years ago

“Hope they go bust”

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Posted 4 years ago

“Joke of a company, they leave the phone off the hook and con you out of money”

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Posted 4 years ago

“Very good delivery service and the glasses I ordered are lovely! Would definitely order again.”

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Posted 4 years ago

“Very quick delivery. Lovely sauce boats at a very reasonable price.”

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Posted 4 years ago

“Fantastic couldn’t believe how quick my order came and a lot cheaper than buying from the manufacturer win win situation all the way”

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Posted 4 years ago

“Great prices and fast delivery”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,663 reviews