Crosbys Reviews

4.2 Rating 2,716 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,716 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As described and delivered packaged well.”

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Posted 9 years ago

“Fantastic quality product and fast delivery really impressed. Great prices too!”

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Posted 9 years ago

“Ordered open up glasses and was very pleased with them. They arrived quickly and well packed. Great service e. Will use Crosby again.”

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Posted 9 years ago

“Good product at the cheapest price available. Despatch not the fastest but would definitely use again.”

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Posted 9 years ago

Thank you very much for the feedback. It's great to know that we're competitive. We are working hard to improve delivery times so it should be better next time you order.

Posted 9 years ago

“Hi had great hand along from start to finish would recommend , them to anyone ,”

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Posted 9 years ago

Thank you very much for the review. It is greatly appreciated and it's good to know we're providing a good service.

Posted 9 years ago

“Easy web site to negotiate. Goods arrived well packaged, as advertised and within the time stated. I will definitely be using this company again.”

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Posted 9 years ago

Fantastic review. We're glad you found our new website easy to use. Look forward to working with you again.

Posted 9 years ago

“Delivered promptly. Good service from ordering to receiving my wine glasses. Glasses are lovely quality...”

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Posted 9 years ago

“Dishes excellent quality as described. Pleased with purchase and service.”

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Posted 9 years ago

“Bought the wine & champagne flutes , prompt delivery and absolutely loving the glasses.”

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Posted 9 years ago

Thank you for the lovely review and photo. I hope you enjoy whatever you put in the glasses!

Posted 9 years ago

“Very happy with the product, packaging, speed of delivery and delivery itself. Would have been useful to have known roughly when the item was going to be delivered.”

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Posted 9 years ago

“easy to use website and efficient delivery”

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Posted 9 years ago

“Website waas really easy to navigate round and once ordered goods received in just a few days”

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Posted 9 years ago

“Lots of feedback from Crosbys showing the progress of the order. The delivery man was pleasant and helpful. All in all, a good experience and I would have no concerns about ordering from Crosbys again.”

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Posted 9 years ago

“Arrived in great condition fast postage”

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Posted 9 years ago

“Arrived promptly following dispatch email. Packing was damaged and initial concerns regarding broken glasses was soon set aside as they looked as elegant as they do on the website. Overall, an enjoyable and efficient service. Will use again.”

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Posted 9 years ago

“Very Happ with my trays would like to Purchase larger ones”

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Posted 9 years ago

“Quick service delighted with the wooden steak boards”

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Posted 9 years ago

“Excellent service. Very quick”

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Posted 9 years ago

“I was delighted to discover that the general public could order from this website even though my order was very small. Delivery was a little slow as my order had to come from Germany but when I phoned to make an enquiry the operator was pleasant and friendly and gave me a realistic update on progress. Goods arrived about three weeks after ordering, in perfect condition and I was delighted. Would definitely use again.”

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Posted 9 years ago

Hello Catherine, Thank you for your kind and thorough review. I believe the Villeroy and Boch cutlery is definitely worth the weight. Lovely pieces. We're glad you like them and I'm sure you'll get years of use from them. We look forward to working with you in the future :) Regards Nat @ Crosbys

Posted 9 years ago

“Always use Crosbys for Rational Cleaning Tabs - Great price - Great service. Thanks”

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Posted 9 years ago

Hello Sion, Thank you for your kind review. We're thrilled that you're happy with our service and prices! Regards Nat @ Crosbys

Posted 9 years ago

Crosbys is rated 4.2 based on 2,716 reviews