Crosbys Reviews

4.2 Rating 2,664 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,664 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I was looking for & at an affordable price! Great quality & service.”

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Posted 5 years ago

“Great product but please cut back on packaging- far too much. Original order had a product missing and the size of the box for the 1 glass replacement was ridiculous!”

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Posted 5 years ago

“I never received my order nor my refund for the 3 boxes of clear gloves i ordered order WEB22551”

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Posted 5 years ago

“Really pleased with oatmeal crockery collection. Good quality product with lots of choice.”

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Posted 5 years ago

“Good company to deal with, good delivery and I must say absolutely 5 stars for their packing and deliver.”

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Posted 5 years ago

“How can I REVIEW, still waiting on my delivery.😿”

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Posted 5 years ago

“Very satisfied with product and service.”

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Posted 5 years ago

“Fantastic items and fast delivery.”

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Posted 5 years ago

“Excellent service. Very rapid turnaround.”

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Posted 5 years ago

“Very good quality glasses. Almost a week between placing the order and receiving items but products arrived in perfect condition.”

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Posted 5 years ago

“Great water jug for a fantastic price”

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Posted 5 years ago

“Serving dishes were of good quality, excellent value for the price and dispatched quickly by Crosby’s. Very happy with this company and would use their website again when looking for more kitchen equipment.”

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Posted 5 years ago

“Easy ordering and quick delivery”

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Posted 5 years ago

“Still waiting for two more us boxes”

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Posted 5 years ago

“Ordered wrong size chefs jackets , rang them twice and sent a dozen emails .... no response ! I just want to return items and exchange for correct size ! Maybe they will see this and respond !”

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Posted 5 years ago

“Excellent product selection and very well priced. Delivery was prompt and well packed. The website could be a little more user friendly but otherwise very happy with my purchase.”

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Posted 5 years ago

“Bought six cast iron dishes. Very good price, very quick service. These are used to bake sourdough bread in. The cast iron holds and gives a good initial heat boost for a good rise. The rim is just high enough to keep the shape of the loaf.”

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Posted 5 years ago

“Quick delivery and stunning quality coffee mugs! We can't wait to use them!”

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Posted 5 years ago

“Ordered some goods on a Monday with a 3 to 4-day delivery. Emailed them at the end of the week when nothing had arrived. They didn't respond. Phoned them on the following Tuesday when I saw on their website that the goods were still Awaiting Dispatch and cancelled the order. The two stars are because the woman was polite and accepted the cancellation without quibble.”

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Posted 5 years ago

“Decent service”

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Posted 5 years ago

Hi Derek, Thank you for your review, I can see that you placed your order at 3:15pm on 8th August and received it the following day at 1:39pm. We sent you an order dispatched email at 4:12pm on the 8th and our courier sent you a text at 7:58am on the 9th notifying you of your delivery slot. Please could you let us know how we can improve our service any further to receive that 5th Star? Thanks very much Crosbys

Posted 5 years ago

Crosbys is rated 4.2 based on 2,664 reviews