Crosbys Reviews

4.2 Rating 2,665 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service hassle free!”

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Posted 6 years ago

“the delivery is excellent and on time”

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Posted 6 years ago

“Exactly what I wanted... well packaged and in perfect condition”

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Posted 6 years ago

“Great products at great prices. Quick easy ordering and delivery. What more could you want!”

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Posted 6 years ago

“Thank you for the glasses. They are exactly what we wanted. Although I had to chase for delivery (delayed due to delivery to you); once we made contact, your staff were very helpful & the glasses arrived promptly after that. Thanks again. Adrian from Huddersfield”

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Posted 6 years ago

“Got the order whithin a week whitout any problems. Very satisfied whith my Gin & Tonic Ballon glas.”

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Posted 6 years ago

“We still await delivery of product”

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Posted 6 years ago

“A brilliant product, great value and arrived well packed and in good time. Highly recommended.”

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Posted 6 years ago

“I ordered online on May 2nd expecting delivery between 5th - 8th as stated. It didn't arrive so I telephoned to be told that a larger order had been placed after mine and by fulfilling that order there was now none in stock for me. They would order more and send one to me. Great! I received it yesterday 21st May and it was broken. You can imagine my dismay! I telephoned and was put through to a fabulous chap, I can't recall his name, who was great to deal with. He asked for photos of the damage and has told me I should have a replacement on Wed 23 May which is nothing short of miraculous considering how long the original order took. ☺ It awaits to be seen of course....”

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Posted 6 years ago

“Crosbys and Jonathoan in particular went out of their (his) way to ensure we got our urgent delivery in time for an important event. In fact it arrived almost a full week ahead of when we were expecting it. The best value polycarbonate glasswear anywhere in the UK (believe me, I looked EVERYWHERE) Extremely impressed with the service, value and efficiency. We will definitely be using Crosbys a whole lot more in future. Thanks for such a pleasant experience.”

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Posted 6 years ago

“Long delivery time, but fantastic glasses. Always receive compliments.”

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Posted 6 years ago

“Items delivered as requested with no breakages.”

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Posted 6 years ago

“Beautiful glasses arrived quickly, one broken in transit but was immediately replaced .”

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Posted 6 years ago

“*** DO NOT TRUST THIS COMPANY*** Immediately took the payment for my £1,300 order and then instead of an email comfirmation I get an email to say the company had gone into administration!! Called up to be told they are unable to refund. Absolute crooks!!😖”

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Posted 6 years ago

“Con merchants went into administration the day after i placed order for 6 rational tabs. Im 330 quid out of pocket and i see they are trading virtually straight away. BLOODY CROOKS”

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Posted 6 years ago

“Ordered allot of cutlery 4 months ago. A month ago I was told I had rejected the courier, this was a lie as I was at home waiting and why would I reject an order I have been waiting for? After several emails - no response. 3 phone calls of we will look into it - nothing. Now I have been told I have to claim back thru paypal as the company have gone into administration and has new owners... Wish I had never found this company, appalling customer service.”

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Posted 6 years ago

“Purchased some rational rinse aid tablets part of the order was wrong (my fault) I returned them at my expense when enquired about a refund to be told CROSBYS have gone into receivership but are still trading under new owners WHAT A CON I THOUGHT THIS KIND OF LTD COMPANY PRACTICE HAD BEEN OUTLAWED YEARS AGO SHAME ON YOU CROSBYS. Stay well away from theses cowboys”

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Posted 6 years ago

“I placed an order 4 weeks ago, the money was taken immediately, but items still not recieved”

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Posted 6 years ago

“They have gone into administration yet still take orders and do not supply the goods.”

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Posted 6 years ago

“The product I purchased was reasonably priced and it was a very fast delivery.”

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Posted 6 years ago

Crosbys is rated 4.2 based on 2,665 reviews