Crosbys Reviews

4.2 Rating 2,662 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic quality. Delivered on time and was kept up to date on delivery.”

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Posted 1 year ago

“Very good service.”

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Posted 1 year ago

“Very efficient and would recommend”

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Posted 1 year ago

“We love these guys. Good products, good prices and reliable delivery. Thank you.”

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Posted 1 year ago

“Thank you very much for being really helpful and efficient couldn’t have had any better service anywhere”

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Posted 1 year ago

“Great product with a swift delivery at a good price. And I had the option to order with or without saucers.”

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Posted 1 year ago

“Decent website and easy to find what I was looking for. Communication was good with update emails about my order. The only 'issue', considering the delivery cost, was the 3 days it took to pack and ship my order, but not a problem as I wasn't in a rush. The items (coffee cups, saucers) were well wrapped and arrived in great condition.”

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Posted 1 year ago

“Great website, love my new glasses. Great price and good fast delivery”

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Posted 1 year ago

“Quality goods, speedy delivery”

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Posted 1 year ago

“I recently bought the Robert Welch Drift Teapot from Crosby's. The teapot looks great & is top quality & Crosby's had the lowest price I could find. Service was great & quick delivery. The only disappointment was that the Tea Infuser for the Drift Teapot has to be purchased separately. At this high price level I would have expected it to be included. Every other teapot I have ever bought at a far lower price always includes it's native infuser/strainer if it has one.. This meant a 2nd order & paying another £ 22 including additional delivery costs. I appreciate that this is an issue with the manufacturer rather than Crosby's themselves, but the website description should clearly state this.”

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Posted 1 year ago

“I was very happy with my purchases that I had bought for my friends birthday. She was absolutely delighted with them , and I loved them so much also was so tempted to order a set for myself, I’m still very much tempted too”

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Posted 1 year ago

“Great choice of products which meant we got exactly what we were looking for! Very competitive price and delivered within a few days. Will definitely keep an eye on the website so we can get what we want when we want it!”

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Posted 1 year ago

“You ask me to review the returns procedure, before having sent me a returns for, - but if this helps to hurry it up, so be it”

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Posted 1 year ago

“I am realle upsade ı order 12 plates it’s not looks like as photo”

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Posted 1 year ago

“Excellent price on quality goods delivered on time.”

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Posted 1 year ago

“Crosbys website is excellent. It's easy to use and I can always find what I'm looking for. The prices are also very good. I had an enquiry while ordering and their customer service team was really helpful. I would recommend Crosbys to anybody looking for good quality cooking & catering products at great prices.”

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Posted 1 year ago

“Quick and reliable delivery. Items were exactly as described and very good quality”

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Posted 1 year ago

“I jave purchased some new cake domes for work from you and they are perfect. Very quick delivery and very well packaged. Will definitely be ordering from you again. One happy customer. 😊”

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Posted 1 year ago

“Great service arrived next day”

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Posted 1 year ago

“I needed a super quick turn around on an item that was out of stock everywhere, I tried multiple catering companies who all said it was not possible to get the items to me in time but luckily as soon as I spoke to Olivia at Crosbys she sorted it out for me straight away. Her communication was superb and she even messaged to check all was ok on the delivery day, customer service far superior to other companies and will certainly from now be my first choice!”

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Posted 1 year ago

Crosbys is rated 4.2 based on 2,662 reviews