Crosbys Reviews

4.2 Rating 2,687 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just love my crockery & thank you to Crosby’s for great service”

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Posted 4 years ago

“glasses arrived in perfect condition and are lovely. The box was not in great condition and this was a gift”

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Posted 4 years ago

“Excellent service and quality product. Delivery was quick and the item very well packaged. Can’t wait to start using my new glasses!”

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Posted 4 years ago

“I use these glass bottles for my business”

Crosbys 5 star review on 18th January 2021

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Posted 4 years ago

“Desperate to replace my Stoelzle Flutes that I had even written to Stoelzle in Germany, but they couldn't help as no longer sent orders to UK following Brexit. Then I discovered Crosbys! They had exactly what I wanted and more! Customer Services were extremely helpful too. After I had ordered I found another item that I had been looking for (for ages again) and they were able to add it to my order and save me a second postage cost. Will always check Crosbys first now! Brilliant all round!”

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Posted 4 years ago

“Excellent shopping experience all round and fantastic quality and choice of products. Will be using Crosbys again for sure. One very happy customer!”

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Posted 4 years ago

“Some were damaged and were sorted immediately, great service”

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Posted 4 years ago

“Really pleased with my purchase, however, I am missing one plate. I have tried to contact Crosby but no answer. Still hoping to be able to correct the order.”

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Posted 4 years ago

“I was very impressed. They had an item that I had been looking for and which was showing as out of stock with other suppliers. I ordered and paid for it without any fuss and the items turned up the next day. I will defiantly be using them again”

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Posted 4 years ago

“Very efficient and helpful when slight problem re delivery occurred. Glasses arrived in excellent condition ...”

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Posted 4 years ago

“Very pleased with my order, exactly as described, delivery time was reasonable considering the current situation with covid.”

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Posted 4 years ago

“These marble placemats are beautiful and the perfect size and make the table look lovely.”

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Posted 4 years ago

“Great service and excellent communication throughout the order and delivery.”

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Posted 4 years ago

“Good communication, product arrived as expected, no issues.”

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Posted 4 years ago

“Web site easy to navigate. Packaged well. Detailed information on returns and contact. Quality products.”

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Posted 4 years ago

“How can I review a product when I have not received it yet ???”

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Posted 4 years ago

“Next day delivery just before Christmas and during the Covid period - incredible !! Lovely oval plates !!”

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Posted 4 years ago

“I placed my order on the 11th of December. Order was only processed on the 21st. That is a terrible turn around time and I shall be returning the goods for a refund”

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Posted 4 years ago

“The delivery took a little longer than expected but given the time of year and the COVID restrictions was not unreasonable. l The qulaity of the glasses is great... we have previously bought red wine glasses and equally impressed.”

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Posted 4 years ago

“I purchased ramekin dishes on 28th November and still have not received them. I paid £20 plus vat for delivery which is ridiculous as I live in Belfast. I emailed this company to let them know and I still to date have had no reply. I will never use this company again.”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,687 reviews