Crosbys Reviews

4.2 Rating 2,662 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery”

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Posted 3 years ago

“Quick delivery Pleased with item just as described 5 stars”

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Posted 3 years ago

“Have ordered from Crosbys for many years even if products are available on Amazon I prefer to support an individual business and Great customer service and range of glassware Ordered the same glasses for many friends as they're always,admiring our own The products are really well wrapped to avoid damage, arrive promptly and you receive updates as to when your product will and has been delivered All round excellent commentator deal with !”

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Posted 3 years ago

“Really lovely glasses - nice and heavy - good quality - quick delivery. Very happy and will order again”

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Posted 3 years ago

“Well worth the wait. Well packaged and good quality.”

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Posted 3 years ago

“I'm loving the coffee cups, will be ordering with them again!”

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Posted 3 years ago

“Been waiting 2 weeks so far and have made 3 calls, each time being told that order would go out within next couple of days, but I’m still waiting on despatch. As they advise, I called to ensure order I placed on 03/12/20 would be delivered in time for Christmas, and was informed that it would easily make this deadline. With a week to go, I’m doubtful now and investigating cancelling order due to breaching Consumer Rights Act 2015 in relation to agreed delivery timescale.”

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Posted 3 years ago

“No cracks or broken glass. Arrived on time. Well packed and looked great. Very happy will the staff at Crosby’s and the delivery!”

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Posted 3 years ago

“Price was great and delivery was as promised.”

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Posted 3 years ago

“Easy to place an online order, quick delivery and excellent products.”

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Posted 3 years ago

“Very pleased with the service and the glasses are perfect.”

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Posted 3 years ago

“Fantastic service and great communication.”

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Posted 3 years ago

“Well packaged great glasses. Quick delivery. Thanks!”

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Posted 3 years ago

“Brilliant service with a quick delivery. The glasses are a Christmas present but they look lovely and we're all intact. Thank you”

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Posted 3 years ago

“Great product at a great price. Even when the wrong item was delivered, the customer service team were fantastic and promptly swapped the items. Thank you.”

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Posted 3 years ago

“Received on time. Good updates re delivery. Will definitely buy again”

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Posted 3 years ago

“Beautiful glasses, perfect for my small hand painted glassware business. Excellent communication. Thanks.”

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Posted 3 years ago

“I’d looked everywhere for very small copper saucepans for individual servings of sauce etc. I found them on Crosby’s website and I’m delighted with them. They were a very good price too.”

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Posted 3 years ago

“I was very pleased to discover Crosbys as I was able to buy more dessert spoons to complete a set I already had. Many thanks!”

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Posted 3 years ago

“Salt and pepper grinders look very stylish on the dinner table. Very happy”

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Posted 3 years ago

Crosbys is rated 4.2 based on 2,662 reviews