Crosbys Reviews

4.2 Rating 2,662 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful and elegant champagne glasses.”

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Posted 3 years ago

“Excellent cutlery at very competitive prices.”

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Posted 3 years ago

“Items just as described. Have used Crosbys before and never been disappointed although delivery took a little longer this time. Recommended supplier.”

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Posted 3 years ago

“After my order was placed and payment taken, it was a month before my order was actually dispatched, this was only done after contacting Crosby's to check the status of said order. Items are good quality.”

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Posted 3 years ago

“Excellent quality product just what I wanted and delivered on time”

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Posted 3 years ago

“Very sturdy glass very well pack arrived safely good price”

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Posted 3 years ago

“The glassses I ordered were a good quality and were well packaged so as to avoid any breakages”

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Posted 3 years ago

“Delivery not yet received! DPD have claimed to have delivered but I have CCTV footage showing no delivery made to me on 28/11 at 12.29 (or within half an hour of that time).”

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Posted 3 years ago

“Great range of products, good prices and prompt delivery”

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Posted 3 years ago

“Great products, good price. Took a few weeks to arrive.”

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Posted 3 years ago

“I don’t normally write a review that isn’t positive, however I placed an order for four tea light holders on the 17th November and today 1st December I still haven’t received them. I called Crosby’s to ask why there was a delay and I was assured they were going to be with me yesterday, it would seem the order got forgotten. Having paid 6.50 postage for four small tea lights I would most certainly would have expected to have received them a couple of days after ordering. I do note that there are a lot of good reviews regarding this companies service, unfortunately I can only leave an honest review against my experience and it hasn’t been very good.”

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Posted 3 years ago

“These plates were a gift so I have not seen them but the recipient has reported there were "a few teeny tiny scratches on some" which are just acceptable but not the perfection we were hoping for. The recipient has suggested that bubble wrap is needed inside each box of plates not just outside the boxes. Also I had no notification of when the delivery was due so was unable to inform the recipient. Thankfully, due to Covid restrictions she was at home to take delivery of the plates”

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Posted 3 years ago

“Lovely glasses, arrived in good time and very well packed!”

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Posted 3 years ago

“Great product, very quick delivery.”

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Posted 3 years ago

“We were very pleased with the Ocean Spray plates we ordered as a Christmas present . The service from Crosbys was excellent .”

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Posted 3 years ago

“Good prices and products that arrived well packed”

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Posted 3 years ago

“I am very impressed with the quality of the crockery i ordered from Crosby’s. Their website site was easy to navigate, I found everything i was looking for and my items were delivered within a few day. One bowl was damaged and within a couple of hours of contacting customer services a replacement is already on its way!! Will definitely be using them again 🙂”

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Posted 3 years ago

“Telephone contact available with helpful advice. Prompt dispatch with email confirmation. Very satisfied”

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Posted 4 years ago

“Great delivery. Mother in-law was so happy with her wine glasses for her 60th birthday!”

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Posted 4 years ago

“Very happy with purchase delivered safely and a great item, pours tea nicely!”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,662 reviews