Crosbys Reviews

4.2 Rating 2,662 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Tell us how Crosbys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and very quick delivery. So much choice I couldn’t decide what to buy! Really good prices too. Thanks Crosby’s”

Helpful Report

Posted 4 years ago

“Great price and free next day delivery, can’t fault or ask for better service than that, highly recommend. Thanks”

Helpful Report

Posted 4 years ago

“Beautiful glasses exactly what I was looking for.”

Helpful Report

Posted 4 years ago

“Crosby’s has a great supplies of everything needed for the kitchen. Shipping is quick if in stock and if not they communicate delays.”

Helpful Report

Posted 4 years ago

“I found what I wanted with ease and also all very reasonably priced. Unfortunately it took over a month to be delivered and with no contact from anyone. So I had to constantly message to find out what was happening.”

Helpful Report

Posted 4 years ago

“Excellent service and quality of glasses, will definitely use again!”

Crosbys 5 star review on 18th November 2020

Helpful Report

Posted 4 years ago

“Great price. Good delivery service. Thanks”

Helpful Report

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

“Excellent service, very happy with the wine glasses I bought. They were efficient at rectifying a mistake I had made when placing the order myself. This meant I received the correct items I had meant to order. A pleasure to purchase from Crosby's and I would do so again.”

Helpful Report

Posted 4 years ago

“Very pleased with my purchase and the way it was packaged. Thank you”

Helpful Report

Posted 4 years ago

“Wonderful products and a very speedy delivery!”

Helpful Report

Posted 4 years ago

“Love my champagne flutes”

Helpful Report

Posted 4 years ago

“Really good website to browse products Huge selection of products From placing an order to delivery was super quick Very impressed”

Helpful Report

Posted 4 years ago

“Ordered plates, bowls and cups, six of each. Very rapid delivery but two cups broken in transit. Rang and spoke to Ryan, sent a photo, no quibble, and two replacement cups arrived the very next day. That's what I call service. Totally satisfied.”

Helpful Report

Posted 4 years ago

“Good price. Product as advertised. Delivered quicker than expected. Very satisfied!”

Helpful Report

Posted 4 years ago

“Français: Nous avons acheté des assiettes Churchill qu'on rêvait depuis longtemps. Le site internet et très bien fait et les prix sont intéressants. Mais la livraison a été catastrophique. Sur 24 assiettes, 8 étaient totalement cassées et d'autres étaient griffées. Un vrais désastre. Les assiettes n’étaient pas assez emballées, une simple feuille de papier entre chaque objet. Nous avons immédiatement signalé le problème à Crosbys; ils nous annoncent que nous seront remboursés. Après plus d'un mois nous sommes toujours en attente d'une solution ou remboursement. Nous sommes inquiets. Les assiettes survécu sont très belles! English: We bought some Churchill plates that we had dreamed of for a long time. The website is very well done and the prices are good. But the delivery was catastrophic. Out of 24 plates, 8 were totally broken and others were scratched. A real disaster. The plates weren't wrapped enough, a single sheet of paper between each item. We immediately reported the problem to Crosbys; they tell us that we will be reimbursed. After more than a month we are still waiting for a solution or a refund. We are worried. The survived plates are very beautiful!”

Helpful Report

Posted 4 years ago

“The products are great, but delivery takes too long. I've bought from them twice and the first time it took me over a month to get my products. The second time it took over two weeks.”

Helpful Report

Posted 4 years ago

“It’s very bad service I never used Crosby’s because of this my last call is 7th time bus now also said me we don’t have a any stock left sorry for that’s I place on order 26th of August now 2nd of nov Fiery cal second and third all call for they send you soon you will reseved on Monday then I call them again on Monday they Swis you reserved on Friday What’s the reason this experience I naver had”

Helpful Report

Posted 4 years ago

“Good selection of hardwearing a practical crockery and glassware perfect for holiday cottages. Deducted one star as online order delivery was so bad I ended up collecting it myself after approx 3 weeks of waiting .... That said, I will be happy to continue using Crosbys!”

Helpful Report

Posted 4 years ago

“Very efficient and great quality stuff.”

Helpful Report

Posted 4 years ago

Crosbys is rated 4.2 based on 2,662 reviews