Crosbys Reviews

4.2 Rating 2,664 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,664 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery - very good service”

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Posted 5 years ago

“Excellent products arrived quickly and very well packaged. Faultless service - Thank you”

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Posted 5 years ago

“Good website, great range. Would be good if other sizes of the same range came up as suggested purchases. Also, quoted 48 hrs for delivery but took longer. Well packaged and no breakages, good prices and cheap delivery so altogether good.”

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Posted 5 years ago

“Great Service... Great Price...Very Pleased...”

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Posted 5 years ago

“Ordered some cutlery which was all in stock according to the website. Delivery fine and prompt. Sadly that is where the good part ended. Opened everything up only to find table forks missing so called up to make sure I hadn't made a mistake by not ordering them to be told that they weren't in stock and would be arriving the 10th June which is 2 months away! If I had known that was the case I wouldn't have purchased the matching knives etc and chosen something else instead. Having said that I won't be using Crosbys again as I now can't trust what is 'in stock' so no need to send a voucher. A £5 refund would be nice by way of an apology though. Disappointing to say the least.”

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Posted 5 years ago

“Good quick service”

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Posted 5 years ago

“Fast and efficient service”

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Posted 5 years ago

“Everything was great except the packaging of the goods - there was plenty of bubble wrap but the goods weren’t protected by it! Fortunately, they were made of stainless steel and weren’t damaged, it would have been annoying if they had been.”

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Posted 5 years ago

“always great service, swift delivery, good prices and well packaged”

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Posted 5 years ago

“Delighted with water jug - and beautifully packaged to arrive in perfect condition”

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Posted 5 years ago

“Well still haven’t received my stuff so what do you expect? Ok, increased rating as goods just now received but your courier is lying to say they tried to deliver yesterday at th3 time stated as my wife and I were in ALL day and have surveillance cam and no sight of anyone attempting delivery.”

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Posted 5 years ago

Hi Nicholas, I can see from your order that you were given an expected delivery date of the 5th April. Our carrier attempted delivery on Friday 5th at 11:54am but unfortunately you were unavailable to take delivery. I'm pleased to see however that our carrier was eventually able to make delivery on the following business day at 11:23. Kindest Regards Crosbys Web Team

Posted 5 years ago

“We are pleased with our order and with packaging and delivery.”

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Posted 5 years ago

“The service I received at Crosby s was excellent!”

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Posted 5 years ago

“I am extremely disappointed to return goods to you and, yet, weeks later I have not received my refund. Please show some consideration and effect a refund. Thank you. Elaine Allen”

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Posted 5 years ago

“not the quickest, ordered on the tuesday delivered on the monday, was only rational tablets as well”

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Posted 5 years ago

“Great service, breakables were excellently packaged”

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Posted 5 years ago

“Beautiful product, excellent communication and prompt deliverry”

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Posted 5 years ago

“Excellent. Having struggled with other suppliers who said they had stock which then took months to arrive I phoned Crosbys with not much hope. Phoned on Tuesday order arrived Thursday. As I said Excellent !”

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Posted 5 years ago

“My order was correct and delivery came prompt”

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Posted 5 years ago

“My first experience dealing with Crosbys was second to none. I spoke to Jonathon who couldn't have been more helpful. The goods I received were exactly as described and of very good quality. I couldn't believe how quickly I received the order which was very well packaged.”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,664 reviews