Crosbys Reviews

4.2 Rating 2,663 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,663 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 12 Crystal wine goblets and 12 Crystal gin glasses. Absolutely delighted. Excellent quality will buy more from the same range”

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Posted 4 years ago

“Delivery took nearly a month to be dispatched and after I had to chase up the order the parcel arrived damaged with one of the items completely missing.”

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Posted 4 years ago

“Excellent service and delivery and love the product very versatile. Bought small.sauce bottles to use as mini milk containers to go with my flask and cup when out and about. Holds enough milk for two large coffees/teas! Perfect! And fitted inside my tavel mug for safe travel. Excellent!”

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Posted 4 years ago

“Excellent service. I had to contact customer service as I had the wrong item delivered. Customer service was so helpful and I received the correct item the day after. I would definately order from them again.”

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Posted 4 years ago

“Arrived correctly and on time.”

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Posted 4 years ago

“Order of Gin glasses was good value but had to chase for the dispatch of these items and then the returns was very slow and had to chase several times for refund.”

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Posted 4 years ago

“Small hitch on my online order but picked up by office and great service after. Great prices, huge range and very quick delivery, all round excellent”

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Posted 4 years ago

“Absolutely professional service, quick delivery, expertly packed. Fantastic price for a beautiful set of glasses.”

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Posted 4 years ago

“First time with Crosbys everything went ok”

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Posted 4 years ago

“Thanks for the nice glassware”

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Posted 4 years ago

“Efficient customer service and lovely, quality products.”

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Posted 4 years ago

“After emailing to inform you that my delivery had not arrived by the expected date, it then arrived within 3 days (with no acknowledgement). Thank you”

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Posted 4 years ago

“Item is exactly as advertised, just a pity about the lengthy wait”

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Posted 4 years ago

“Have used this company before , but had to chase this time, and items badly packaged”

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Posted 4 years ago

“The purchase delivery was delayed without reason. Had to contact them twice in order to get the goods send out.”

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Posted 4 years ago

“Amazing products!”

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Posted 4 years ago

“Very prompt delivery and very satisfied customer. Thank you”

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Posted 4 years ago

“One of the bowls was broken on arrival. I have reported this. I did receive an initial response but now silence. Please replace bowl! I want to order more crockery but reluctant to do so until this is resolved”

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Posted 4 years ago

“No complaints with your company but delivery service you used was not good. After following the tracking on my delivery I was waiting, watching my front gate but was surprised that it showed on line that an attempt to deliver was not successful and to take the card (there was no card ) and pick up parcel from post office. The time shown on the attempted delivery was the very time I was watching. So I don't think that the delivery man / woman tried as there should have been a card to say so.”

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Posted 4 years ago

“First plates were damaged but with great customer service, I had a replacement order without any hassle. Brilliant, will certainly use again.”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,663 reviews