Crosbys Reviews

4.2 Rating 2,716 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,716 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Tell us how Crosbys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, Peter kept me very well informed about my order via email. I would recommend this company. M Anderson”

Helpful Report

Posted 6 years ago

“Beautiful glasses, so unusual. Fast delivery, great value and and excellent customer service.”

Helpful Report

Posted 6 years ago

“These hi ball glasses were exactly what we needed. And we got them in time for Xmas too”

Helpful Report

Posted 6 years ago

“Ordered Porcelite Torino espresso cups and saucers.Arrived well packed and intact,very prompt delivery. Delivery cost is expensive,if you order just set of cups,so might be thoughtful to have free delivery on small orders... Otherwise very happy with my classic Italian espresso cups”

Helpful Report

Posted 6 years ago

“Easy to order delivery received in tact happy with the product”

Helpful Report

Posted 6 years ago

“Great Company, Goods received very quickly highly recommend”

Helpful Report

Posted 6 years ago

“Ordering was quick and fast but delivery was very poor”

Helpful Report

Posted 6 years ago

“thank you for your prompt attention to my recent order. I will certainly bear Crosbys in mind should I need further catering supplies”

Helpful Report

Posted 6 years ago

“Very quick delivery, good quality glasses perfect for Prosecco.”

Helpful Report

Posted 6 years ago

“Glasses not received yet tracking says the have been. At this point I can only rate them as very poor as these are a Christmas present which I now do not have and I am out of pocket. Appears that whoever they get to deliver could be fraudulent/or inept based on the information I have. Will happily change my review if their customer service is better than there delivery agent.”

Helpful Report

Posted 6 years ago

“Arrived all intact and on time. Great service.”

Helpful Report

Posted 6 years ago

“Very good value for money, and a specified delivery slot, what's not to like!”

Helpful Report

Posted 6 years ago

“Good range of products and excellent service.”

Helpful Report

Posted 6 years ago

“Really fast delivery. Good quality polycarbonate serving dish. Smaller than expected.”

Helpful Report

Posted 6 years ago

“On time delivery ... reasonable price .... good communication ! Easily found website with the goods I wanted !”

Helpful Report

Posted 6 years ago

“Arrived quickly and products as expected”

Helpful Report

Posted 6 years ago

“Been after an ice crushing bag and very pleased with this product - does the job nicely. Very well made. Service was spot on and tracking my delivery made it even easier.”

Helpful Report

Posted 6 years ago

“Thank you for fulfilling this order so promptly and accurately. It arrived intact and in time for Christmas! I shall certainly use Crosbys for any future ceramic needs.”

Helpful Report

Posted 6 years ago

“I paid plenty for DHL postage. Tracking has not worked. I emailed Crosbys and got no reply. My goods have not arrived. I phoned them 3 times, they never contacted me. After a week I demanded instant refund.”

Helpful Report

Posted 6 years ago

“Excellent service, fast delivery, the wine glasses were stylish and good quality and I would certainly use Crosbys again.”

Helpful Report

Posted 6 years ago

Crosbys is rated 4.2 based on 2,716 reviews