Crosbys Reviews

4.2 Rating 2,698 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality, quick delivery. Plates bigger than expected but still happy with purchase”

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Posted 6 years ago

“Excellent service and quality- so pleased with my fantastic glasses”

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Posted 6 years ago

“Item took two and half weeks to arrive”

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Posted 6 years ago

“Excellent service. Arrived quickly. Very efficient”

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Posted 6 years ago

“Many thanks for excellent service and the goods (glassware) arrived intact!”

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Posted 6 years ago

“Be careful of del charges . Very high”

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Posted 6 years ago

“From start to finish everything went smoothly and a great product.”

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Posted 6 years ago

“I would have rated the customer experience as poor if it wasn't for the excellent quality of goods received. I called twice to customer support chasing my order - the second time as the support handler did not call me back as promised. On both occasions he appeared un interested, lacking a personality and gave an impression as not being bothered. We waited ages for part of the delivery- the fact certain goods were out of stock at warehouse (despite when we ordered it said different) which wasn't a problem, the fact your staff didn't think it necessary to let us know by a simple email??”

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Posted 6 years ago

“Ordered 6 V & B forks but only 5 arrived in box. Phoned up and was told someone would call me back later that day but they didn't. Phone again and after being put through to two departments have been told an additional fork will be sent out and should be with me tomorrow. Not feeling confident but if it does arrive I will raise my rating as the value of money is good.”

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Posted 6 years ago

“Fantastic fast delivery. Excellent quality and top value”

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Posted 6 years ago

“My order was dispatched for delivery on the 5th October and up until then I had no problems, however, some 16 days later and in spite of several e mails and telephone calls, I have still not received the items or had any contact from the transit company.as to when they will be delivered. Yours sincerely, Don Dossett”

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Posted 6 years ago

“Excellent service and communication. Quality items at a good price!”

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Posted 6 years ago

“Good products, bad communication and delivery!”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Super fast delivery and well packaged!”

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Posted 6 years ago

“I bought these stainless steel tumblers to use as a draping vessels for fused glass. They work very well as the glass does not stick to them if sprayed with Boron Nitride first. I can highly recommend these tumblers with their smooth finish.”

Crosbys 5 star review on 10th October 2018

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Posted 6 years ago

“All our items were received well packaged and we were updated by email with when the delivery would be. All items were as described on the website. Thank you”

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Posted 6 years ago

“I bought the item for a gift, she was over the moon with it, delivery was fast to , great service would recommend you.”

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Posted 6 years ago

“Very good quality slate card holders. Customer service is excellent with no problems when exchanging product. I Would certainly recommend Crosbys.”

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Posted 6 years ago

“Quick to order and quick delivery. Highly recommend.”

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Posted 6 years ago

Crosbys is rated 4.2 based on 2,698 reviews