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Crosbys Reviews

4.2 Rating 2,681 Reviews
78 %
of reviewers recommend Crosbys
4.2
Based on 2,681 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Crosbys Reviews
Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Anonymous
Anonymous  // 01/01/2019
After placing order and receiving confirmation, I heard nothing for a week. However a quick phone call and it was explained to me issues with pandemic in getting increased number of orders out as quickly as would normally happen. Goods subsequently arrived within 48 hours. Well packaged and best price I could find. Over all very happy and will certainly use again.
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Posted 4 years ago
I was kept in contact throughout with clear information from Crosbys from placing my order to receiving it.
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Posted 4 years ago
Easy ordering Good packaging Delivery quick once order processed
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Posted 4 years ago
Very great product
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Posted 4 years ago
Despite a short delay in delivery, customer service was fantastic and our product was delivered the same day it was despatched.
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Posted 4 years ago
Very good products and clear delivery notice.
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Posted 4 years ago
I am delighted with my chef and sommelier wine glasses. The first order was returned because some of the glasses were broken in transit but the order was re-sent without delay and arrived in tact.
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Posted 4 years ago
All good. thank you
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Posted 4 years ago
Order early arrived, container was not packed well, looked like it had been thrown around by carriers, this meant the top had been squashed in. My husband managed to pull out with pliers, so we could undo the top and use.
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Posted 4 years ago
products are great quality, i would reorder in the future
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Posted 4 years ago
Quick, reliable service with efficient staff too.
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Posted 4 years ago
Crosby staff very good. Service was prompt and payment easy. Unfortunately Royal Mail let them down.
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Posted 4 years ago
Easy to order, was informed the date of arrival and packaged well
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Posted 4 years ago
Proud is great , delivery very slow which is fine if someone communicates with you . I sent two emails chasing up delivery and got no response. Took 3 weeks to arrive. The products came perfect and intact but please do better by responding to your customers.
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Posted 4 years ago
Lovely shape wine glasses would highly recommend
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Posted 4 years ago
Bought 12 Crystal wine goblets and 12 Crystal gin glasses. Absolutely delighted. Excellent quality will buy more from the same range
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Posted 4 years ago
First time with Crosbys everything went ok
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Posted 4 years ago
No complaints with your company but delivery service you used was not good. After following the tracking on my delivery I was waiting, watching my front gate but was surprised that it showed on line that an attempt to deliver was not successful and to take the card (there was no card ) and pick up parcel from post office. The time shown on the attempted delivery was the very time I was watching. So I don't think that the delivery man / woman tried as there should have been a card to say so.
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Posted 5 years ago
Been looking for the wine glasses i wanted for a good while (most are now so large) and eventually alighted on Crosbys which has a very big selection. Decent price as well. Delivery was slightly slow (6 days) but I wasn't in a hurry (got so used to things arriving next day even despite not paying priority charges at other companies). Overall, I will definitely be back to buy more, in due course.
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Posted 5 years ago
Delivery could have been quicker but otherwise great.
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Posted 5 years ago
Crosbys is rated 4.2 based on 2,681 reviews