Crosbys Reviews

4.2 Rating 2,608 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,608 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service c”

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Posted 4 years ago

“Very nice glasses”

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Posted 4 years ago

“Goods not received, please advise, track information is not helpful.”

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Posted 4 years ago

“Great service. Trousers are just what we needed. Just a bit long in the leg, but I’d rather that than short.”

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Posted 4 years ago

“Order took a lot longer than expected but really please with my purchase when it arrived.”

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Posted 4 years ago

“Quality and pricing is always great. My only gripe is that the communication of dispatch is poor if items are out of stock or been delayed.”

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Posted 4 years ago

“All fine, though it would have been useful to have had more delivery information like a link to the courier as they now have live delivery info. It was a good job I was home today to receive. I did phone Crosbys to ask about more delivery info. I was promised an email but no information came through. Crosbys didn’t hold the stock but routed my order to the manufacturers who sent it out. So who’s fault the lack of delivery info was is a moot point but as I dealt with Crosbys I think it is theirs.”

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Posted 4 years ago

“As described however postage took a while”

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Posted 4 years ago

“Excellent quality and good value. Delivery a little confused and trying to phone a nightmare of "engaged" or more frequently "unavailable".”

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Posted 4 years ago

“A quick and efficient service”

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Posted 4 years ago

“The cuttlery came in very good conditions. Although, the packaging was in bad shape.”

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Posted 4 years ago

“Great party champagne glasses at a good price. Would have rated very good except the box had been dropped though none of the glasses were broken.”

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Posted 4 years ago

“I'm very pleased with the quality of the Stainless Steel Bullet Tumbler which has arrived today. However, I feel that the carriage cost was very high for such a small item!”

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Posted 4 years ago

“Delivery appeared slower than usual online purchases”

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Posted 4 years ago

“Quick and efficient.”

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Posted 4 years ago

“Good range of products at good prices, couldn’t find what I wanted cheaper anywhere else. Had to return, as I wanted to change to larger bowls. Had to pay for own return, but I did know this in advance at least. They do send a link for a selection of couriers which was really helpful, as I used one of them instead of going to the post office as I normally would, and saved well over half the cost. Would use Crosby’s again.”

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Posted 4 years ago

“Product exactly as described, good value. Well packed;slightly slow delivery.”

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Posted 4 years ago

“The item we ordered was this time in a bag with the paperwork enclosed not as normal with the paperwork inside the tub of product, not not the easiest to find”

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Posted 4 years ago

“Received my kilner jars well packaged and on time. Only problem is that the seals leak. In the process of buying some new seals.”

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Posted 4 years ago

“glasses excellent quality just what we were looking for. will definitely order more from Crosbys.”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,608 reviews