Crosbys Reviews

4.2 Rating 2,689 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,689 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been looking for the wine glasses i wanted for a good while (most are now so large) and eventually alighted on Crosbys which has a very big selection. Decent price as well. Delivery was slightly slow (6 days) but I wasn't in a hurry (got so used to things arriving next day even despite not paying priority charges at other companies). Overall, I will definitely be back to buy more, in due course.”

Helpful Report

Posted 5 years ago

“Delivery could have been quicker but otherwise great.”

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Posted 5 years ago

“Prompt delivery after ordering 12 wine and champagne glasses . One champagne glass cracked on arrival that I photographed and informed Crosby by e mail within 24 hour deadline. Awaiting reply”

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Posted 5 years ago

“Glasses are lovely delighted with them, disappointed on delivery costs didn’t realise it be the same as the product”

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Posted 5 years ago

“These are my 2nd 4 mini cast iron dishes from Crosby’s and I’m hoping they will be as good. However I did purchase them on the 6th February and received an acknowledgement of my order, but it wasn’t until the 14th when I telephoned to find out when I was going to receive them that I was told they would be dispatched that evening. I will buy from then again.”

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Posted 5 years ago

“Quick turnaround, and exactly what ordered. Delivery costs disappointingly high though.”

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Posted 5 years ago

“Sadly one bowl was broken in transit..can you please replace it? I have sent photos”

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Posted 5 years ago

“Very quick service. Good prices.”

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Posted 5 years ago

“First time I ordered from Crosbys and I will be again. The glasses I ordered arrived, well packaged and perfect condition. The selection on site is great and speaking with people from Crosbys, they are polite, knowledgeable and helpful.”

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Posted 5 years ago

“Good service c”

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Posted 5 years ago

“Very nice glasses”

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Posted 5 years ago

“Goods not received, please advise, track information is not helpful.”

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Posted 5 years ago

“Great service. Trousers are just what we needed. Just a bit long in the leg, but I’d rather that than short.”

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Posted 5 years ago

“Order took a lot longer than expected but really please with my purchase when it arrived.”

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Posted 5 years ago

“Quality and pricing is always great. My only gripe is that the communication of dispatch is poor if items are out of stock or been delayed.”

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Posted 5 years ago

“All fine, though it would have been useful to have had more delivery information like a link to the courier as they now have live delivery info. It was a good job I was home today to receive. I did phone Crosbys to ask about more delivery info. I was promised an email but no information came through. Crosbys didn’t hold the stock but routed my order to the manufacturers who sent it out. So who’s fault the lack of delivery info was is a moot point but as I dealt with Crosbys I think it is theirs.”

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Posted 5 years ago

“As described however postage took a while”

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Posted 5 years ago

“Excellent quality and good value. Delivery a little confused and trying to phone a nightmare of "engaged" or more frequently "unavailable".”

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Posted 5 years ago

“A quick and efficient service”

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Posted 5 years ago

“The cuttlery came in very good conditions. Although, the packaging was in bad shape.”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,689 reviews