Crosbys Reviews

4.2 Rating 2,681 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,681 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a bit worried after a week as all I had received was a order confirmation. I called customer services and was told it would be with me by the end of the week about 4 days! Something had obviously gone wrong as within a couple of hours I had a dispatch email and my order arrived the next day very well packaged and in good order. It’s a shame as would have given 5 stars if not for this. I am really pleased with my order though.”

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Posted 3 years ago

“Need Improvement on processing order. some time did not receive item up to 15 days.”

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Posted 3 years ago

“Good quality product. Could cut down on packaging - the box was unreadably large!!”

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Posted 3 years ago

“Good service had to wait a while for delivery but item came well packaged. Pleased”

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Posted 3 years ago

“I placed my order and so far I've had two deliveries but I'm still waiting for 3 x aprons and 10 x ashtrays. No updates given on any parts of the delivery - they just arrive! I phoned regarding due dates and was told I would be emailed but nothing so far!”

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Posted 3 years ago

“Haven't used this item yet, just a comment about the packaging, box damaged the seal of black and yellow tape not even secured, hopefully nothing damaged!!”

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Posted 3 years ago

“Very pleased with my purchase but the lack of communication is poor. Had no idea when dispatch or due delivery date was. Lucky I was at home when it arrived”

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Posted 3 years ago

“Good quality items but shipping can take a while and unless you ring. Emails aren’t answered very quickly but once they are issues are dealt with immediately.”

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Posted 3 years ago

“We are happy with the products delivered and recommend for a good price compared to other supplies.”

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Posted 3 years ago

“They were a lot smaller than I thought , but they will be ok for my home bar . They were well package and no problem with the delivery.”

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Posted 3 years ago

“Order very easy delivery on time great Mr Gallagher”

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Posted 3 years ago

“Always a good fast and reliable service and will refund anything that is broken promptly.”

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Posted 3 years ago

“Very pleased with the item (a cafetière) I ordered after a lot of searching - the design and quality are excellent and the price was reasonable. The only disappointment was that it took longer to be dispatched than expected: after waiting a reasonable time, I enquired when I would receive it and was told it would sent immediately.”

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Posted 3 years ago

“Great product and great value”

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Posted 3 years ago

“Bought my daughter some flute glasses for her birthday. Beautiful glasses, very good quality. So pleased with my purchase - thank you.”

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Posted 3 years ago

“Great quality glasses. Wish they had arrived earlier as promised but worth the wait.”

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Posted 4 years ago

“Haven’t used my mini cast iron casserole dishes yet but they certainly look the part. Price and service was spot on. Thank you.”

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Posted 4 years ago

“Delivery as stated and very well packaged so products arrive undamaged. Glass dome with marble base as stated, after first time of using marble was marked presumably with fat content of cakes displayed. There were no care instructions so did not realise this would be an issue- the marble is porous- perhaps I should have realised- but it spoils the look of the piece. Therefore I am disappointed with the product and would not have bought it had I realised this was the case.”

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Posted 4 years ago

“Very pleased with the service and items.”

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Posted 4 years ago

“I just love my crockery & thank you to Crosby’s for great service”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,681 reviews