Crosbys Reviews

4.2 Rating 2,698 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service , item took slightly longer to arrive than expected, good communication explaining delay and new expected delivery date,”

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Posted 3 years ago

“I am happy with the product i purchased but i got the delivery much later.”

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Posted 3 years ago

“Good website, easy ordering”

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Posted 4 years ago

“I was a bit worried after a week as all I had received was a order confirmation. I called customer services and was told it would be with me by the end of the week about 4 days! Something had obviously gone wrong as within a couple of hours I had a dispatch email and my order arrived the next day very well packaged and in good order. It’s a shame as would have given 5 stars if not for this. I am really pleased with my order though.”

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Posted 4 years ago

“Need Improvement on processing order. some time did not receive item up to 15 days.”

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Posted 4 years ago

“Good quality product. Could cut down on packaging - the box was unreadably large!!”

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Posted 4 years ago

“Good service had to wait a while for delivery but item came well packaged. Pleased”

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Posted 4 years ago

“I placed my order and so far I've had two deliveries but I'm still waiting for 3 x aprons and 10 x ashtrays. No updates given on any parts of the delivery - they just arrive! I phoned regarding due dates and was told I would be emailed but nothing so far!”

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Posted 4 years ago

“Haven't used this item yet, just a comment about the packaging, box damaged the seal of black and yellow tape not even secured, hopefully nothing damaged!!”

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Posted 4 years ago

“Very pleased with my purchase but the lack of communication is poor. Had no idea when dispatch or due delivery date was. Lucky I was at home when it arrived”

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Posted 4 years ago

“Good quality items but shipping can take a while and unless you ring. Emails aren’t answered very quickly but once they are issues are dealt with immediately.”

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Posted 4 years ago

“We are happy with the products delivered and recommend for a good price compared to other supplies.”

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Posted 4 years ago

“They were a lot smaller than I thought , but they will be ok for my home bar . They were well package and no problem with the delivery.”

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Posted 4 years ago

“Order very easy delivery on time great Mr Gallagher”

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Posted 4 years ago

“Always a good fast and reliable service and will refund anything that is broken promptly.”

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Posted 4 years ago

“Very pleased with the item (a cafetière) I ordered after a lot of searching - the design and quality are excellent and the price was reasonable. The only disappointment was that it took longer to be dispatched than expected: after waiting a reasonable time, I enquired when I would receive it and was told it would sent immediately.”

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Posted 4 years ago

“Great product and great value”

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Posted 4 years ago

“Bought my daughter some flute glasses for her birthday. Beautiful glasses, very good quality. So pleased with my purchase - thank you.”

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Posted 4 years ago

“Great quality glasses. Wish they had arrived earlier as promised but worth the wait.”

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Posted 4 years ago

“Haven’t used my mini cast iron casserole dishes yet but they certainly look the part. Price and service was spot on. Thank you.”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,698 reviews