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Crosbys Reviews

4.2 Rating 2,681 Reviews
78 %
of reviewers recommend Crosbys
4.2
Based on 2,681 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Crosbys Reviews
Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Anonymous
Anonymous  // 01/01/2019
I was a bit worried after a week as all I had received was a order confirmation. I called customer services and was told it would be with me by the end of the week about 4 days! Something had obviously gone wrong as within a couple of hours I had a dispatch email and my order arrived the next day very well packaged and in good order. It’s a shame as would have given 5 stars if not for this. I am really pleased with my order though.
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Posted 3 years ago
Need Improvement on processing order. some time did not receive item up to 15 days.
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Posted 3 years ago
Good quality product. Could cut down on packaging - the box was unreadably large!!
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Posted 3 years ago
Good service had to wait a while for delivery but item came well packaged. Pleased
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Posted 3 years ago
I placed my order and so far I've had two deliveries but I'm still waiting for 3 x aprons and 10 x ashtrays. No updates given on any parts of the delivery - they just arrive! I phoned regarding due dates and was told I would be emailed but nothing so far!
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Posted 3 years ago
Haven't used this item yet, just a comment about the packaging, box damaged the seal of black and yellow tape not even secured, hopefully nothing damaged!!
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Posted 3 years ago
Very pleased with my purchase but the lack of communication is poor. Had no idea when dispatch or due delivery date was. Lucky I was at home when it arrived
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Posted 3 years ago
Good quality items but shipping can take a while and unless you ring. Emails aren’t answered very quickly but once they are issues are dealt with immediately.
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Posted 3 years ago
We are happy with the products delivered and recommend for a good price compared to other supplies.
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Posted 3 years ago
They were a lot smaller than I thought , but they will be ok for my home bar . They were well package and no problem with the delivery.
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Posted 3 years ago
Order very easy delivery on time great Mr Gallagher
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Posted 3 years ago
Always a good fast and reliable service and will refund anything that is broken promptly.
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Posted 3 years ago
Very pleased with the item (a cafetière) I ordered after a lot of searching - the design and quality are excellent and the price was reasonable. The only disappointment was that it took longer to be dispatched than expected: after waiting a reasonable time, I enquired when I would receive it and was told it would sent immediately.
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Posted 3 years ago
Great product and great value
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Posted 3 years ago
Bought my daughter some flute glasses for her birthday. Beautiful glasses, very good quality. So pleased with my purchase - thank you.
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Posted 3 years ago
Great quality glasses. Wish they had arrived earlier as promised but worth the wait.
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Posted 4 years ago
Haven’t used my mini cast iron casserole dishes yet but they certainly look the part. Price and service was spot on. Thank you.
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Posted 4 years ago
Delivery as stated and very well packaged so products arrive undamaged. Glass dome with marble base as stated, after first time of using marble was marked presumably with fat content of cakes displayed. There were no care instructions so did not realise this would be an issue- the marble is porous- perhaps I should have realised- but it spoils the look of the piece. Therefore I am disappointed with the product and would not have bought it had I realised this was the case.
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Posted 4 years ago
Very pleased with the service and items.
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Posted 4 years ago
I just love my crockery & thank you to Crosby’s for great service
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Posted 4 years ago
Crosbys is rated 4.2 based on 2,681 reviews