Crosbys Reviews

4.2 Rating 2,710 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,710 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“50% of glasses damaged and flawed..emailed customer services awaiting reply”

Helpful Report

Posted 7 years ago

“Crosbys' prices are amazingly better than any other supplier and the delivery times are great.”

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Posted 7 years ago

“Three days ago my order arrived with a missing item so I emailed the Crosby’s only to be ignored. I have emailed them 4 times in the last 3 days but I have had no response, I also requested authorisation to return the remainder of my order but heard absolutely zero.”

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Posted 7 years ago

“Very easy to order. Very prompt service. Excellent value for money.”

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Posted 7 years ago

“Ordered items delivered quickly and in very good packaging. Would definitely use this company again.”

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Posted 7 years ago

“Kept us informed of when it was dispatched, easy to use tracking system. Goods as expected, if sent it a rather large box!! Oh and loved the automated message about hassling the couriers with a big stick. Would definately use again.”

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Posted 7 years ago

“Easily purchased and delivered on time.”

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Posted 7 years ago

“Easy to order and delivered within 48 hours. Great service.”

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Posted 7 years ago

“Great packaging and delivery”

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Posted 7 years ago

“It took nearly 4 weeks to complete order but really good value in the end.”

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Posted 7 years ago

“Goods as described - quick delivery”

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Posted 7 years ago

“Online order for some Porcelite bowls. Great price and delivered very quickly, well packaged and protected. Many thanks”

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Posted 7 years ago

“Lovely glasses been looking for these for ages Very pleased”

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Posted 7 years ago

“Still haven't received my order placed on Sept 14th. Today is the 24th which is a Sunday so obviously won't be arriving today, and no communications ...... not brilliant since payment has been made on 14th.”

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Posted 7 years ago

“Loads of choice, fantastic prices, very prompt and efficient. I will definately be using Crosbys again. Only wish I had found them sooner. I love my purchase.”

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Posted 7 years ago

“Product was lovely but the time from purchase to delivery was extremely long and we were never told when delivery was attempted.”

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Posted 7 years ago

“Spoke to rep, he said he would sort us competitive prices. have had no further contact from him”

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Posted 7 years ago

“Very good product, I recommend people use”

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Posted 7 years ago

“Efficient, professional, prompt service.”

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Posted 7 years ago

“Wedding present - excellent service.”

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Posted 7 years ago

Crosbys is rated 4.2 based on 2,710 reviews