Crosbys Reviews

4.2 Rating 2,696 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price. Good delivery service. Thanks”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Excellent service, very happy with the wine glasses I bought. They were efficient at rectifying a mistake I had made when placing the order myself. This meant I received the correct items I had meant to order. A pleasure to purchase from Crosby's and I would do so again.”

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Posted 4 years ago

“Very pleased with my purchase and the way it was packaged. Thank you”

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Posted 4 years ago

“Wonderful products and a very speedy delivery!”

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Posted 4 years ago

“Love my champagne flutes”

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Posted 4 years ago

“Really good website to browse products Huge selection of products From placing an order to delivery was super quick Very impressed”

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Posted 4 years ago

“Ordered plates, bowls and cups, six of each. Very rapid delivery but two cups broken in transit. Rang and spoke to Ryan, sent a photo, no quibble, and two replacement cups arrived the very next day. That's what I call service. Totally satisfied.”

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Posted 4 years ago

“Good price. Product as advertised. Delivered quicker than expected. Very satisfied!”

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Posted 4 years ago

“Français: Nous avons acheté des assiettes Churchill qu'on rêvait depuis longtemps. Le site internet et très bien fait et les prix sont intéressants. Mais la livraison a été catastrophique. Sur 24 assiettes, 8 étaient totalement cassées et d'autres étaient griffées. Un vrais désastre. Les assiettes n’étaient pas assez emballées, une simple feuille de papier entre chaque objet. Nous avons immédiatement signalé le problème à Crosbys; ils nous annoncent que nous seront remboursés. Après plus d'un mois nous sommes toujours en attente d'une solution ou remboursement. Nous sommes inquiets. Les assiettes survécu sont très belles! English: We bought some Churchill plates that we had dreamed of for a long time. The website is very well done and the prices are good. But the delivery was catastrophic. Out of 24 plates, 8 were totally broken and others were scratched. A real disaster. The plates weren't wrapped enough, a single sheet of paper between each item. We immediately reported the problem to Crosbys; they tell us that we will be reimbursed. After more than a month we are still waiting for a solution or a refund. We are worried. The survived plates are very beautiful!”

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Posted 4 years ago

“The products are great, but delivery takes too long. I've bought from them twice and the first time it took me over a month to get my products. The second time it took over two weeks.”

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Posted 4 years ago

“It’s very bad service I never used Crosby’s because of this my last call is 7th time bus now also said me we don’t have a any stock left sorry for that’s I place on order 26th of August now 2nd of nov Fiery cal second and third all call for they send you soon you will reseved on Monday then I call them again on Monday they Swis you reserved on Friday What’s the reason this experience I naver had”

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Posted 4 years ago

“Good selection of hardwearing a practical crockery and glassware perfect for holiday cottages. Deducted one star as online order delivery was so bad I ended up collecting it myself after approx 3 weeks of waiting .... That said, I will be happy to continue using Crosbys!”

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Posted 4 years ago

“Very efficient and great quality stuff.”

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Posted 4 years ago

“Beautiful cups and saucers, took a while for delivery and had an issue with the wrong set turning up however this was rectified easily and recieved the right ones the next day. Would buy from Crosbys again.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“took over a week to come , had to chase the order and it came the next day this was longer than expected”

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Posted 4 years ago

“Quick delivery. Solid packaging, protecting fragile contents. Items as advertised. Happy customer. Thank you.”

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Posted 4 years ago

“Terrible, forced to give one star because I can’t give minus stars.”

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Posted 4 years ago

“I bought 2 small 1oz. ladles. 1 in plastic and 1 in stainless steel. Browsing and ordering online was very easy and goods were dispatched very promptly and arrived within a couple of days. The quality of what I ordered was very much as expected and these 2 ladles are good value for money. I would buy from Crosbys again, depending on availability and price.”

Crosbys 5 star review on 25th October 2020

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,696 reviews