Crosbys Reviews

4.23 Rating 1,789 Reviews
79 %
of reviewers recommend Crosbys
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Crosbys  Reviews
Visit Website


0191 228 4800



Unit 14, Brough Park Way, Newcastle upon Tyne

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Crosbys  5 star review on 18th November 2020
Sally Roach
Crosbys  5 star review on 25th October 2020
Anil Sri Pathmanathan
Crosbys  5 star review on 12th October 2020
Crosbys  5 star review on 29th November 2019
Gordon Mellor
Crosbys  5 star review on 15th November 2019
Sally Ferguson
Crosbys  5 star review on 15th November 2019
glen cronan
Crosbys  5 star review on 29th July 2019
Jessica Watts
Anonymous  // 01/01/2019
Telephone contact available with helpful advice. Prompt dispatch with email confirmation. Very satisfied
Posted 5 days ago
Good selection of hardwearing a practical crockery and glassware perfect for holiday cottages. Deducted one star as online order delivery was so bad I ended up collecting it myself after approx 3 weeks of waiting .... That said, I will be happy to continue using Crosbys!
Posted 3 weeks ago
Prosecco glasses were beautiful and exactly what I wanted. Arrived quickly and in very secure packaging.
Posted 1 month ago
Great products but order turned up in dribs and drabs and still waiting on two items.
Posted 1 month ago
Service and product were both excellent.
Posted 1 month ago
Good customer service although initial enquiry took 3 days for a response. Products as described.
Posted 2 months ago
Beautiful wine glasses. Delivery could be quicker as the item was in stock
Posted 2 months ago
Ordered the Oenologue expert glasses. Fantastic product, probably best glasses I have ever bought. Even makes plonky wine taste good. One star off as delivery was delayed, most likely due to Covid 19.
Posted 2 months ago
Very pleased with my purchase and the price. I have not given 5 stars because I think the descriptions of the items I purchased could have been a little better and Crosbys could use the same descriptions as the manufacture. Minor point but it would have helped with selecting the right item. The delivery company sent me a text for delivery on the same day the item arrived, luckily I was in. Overall, really happy with the service and will definitely recommend Crosbys and use them again.
Posted 3 months ago
Good service, good product but overpriced
Posted 3 months ago
Products as described and well packaged.
Posted 3 months ago
item took longer than expected, but allowances must be made for current situation regarding COVID. The item arrived damaged, but the manner customer services dealt with the problem was first class
Posted 4 months ago
Really nice sturdy wine glasses. The only reason they haven't got a five star is because the delivery took a little while to arrive, but now they're here, very happy!
Posted 4 months ago
Glasses arrived as described and undamaged (Stoelzle Revolution - highly recommended!). Took a little longer than expected but they were not needed urgently. The range of glassware available looked good and I would definitely look here first in future. Very happy to have given my money to a proper business rather than Amazon.
Posted 4 months ago
All good, thank you. Your prices and product ranges are great and we received everything as ordered. Delivery took a little while, but we're a long way from you and we didn't need anything urgently in any case. Thank you.
Posted 4 months ago
The tea and coffee set I bought are excellent quality. I am thrilled with them. The website and transaction was smooth. The only one downside was delivery, which was longer than 10 days. However, I did email and ask and received a prompt reply and assurance that it would be posted in the next day. Given the pandemic situation this was an acceptable delay but it would have been nice to be told rather than have to write.
I will happily use this shop again and recommend it to friends and family.
Posted 4 months ago
Spoke to the team on the phone and found them quite helpful, recieved high quality spoons and knives - just waiting for delivery of my matching forks. Hope to deal with them again .
Posted 4 months ago
After placing order and receiving confirmation, I heard nothing for a week. However a quick phone call and it was explained to me issues with pandemic in getting increased number of orders out as quickly as would normally happen. Goods subsequently arrived within 48 hours. Well packaged and best price I could find. Over all very happy and will certainly use again.
Posted 5 months ago
I was kept in contact throughout with clear information from Crosbys from placing my order to receiving it.
Posted 5 months ago
Easy ordering
Good packaging
Delivery quick once order processed
Posted 6 months ago
Crosbys is rated 4.23 based on 1,789 reviews