Crosbys Reviews

4.2 Rating 2,699 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,699 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing products! I have ordered many items from Crosbys, and I am thrilled with the quality and service I have received on numerous occasions. Would highly recommend this professional & reasonably priced company!”

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Posted 2 years ago

“Absolute pleasure to deal with this company. Fast, honest service and excellent quality goods. Great communication. Lovely to find such professionals these days”

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Posted 3 days ago

“A great website to navigate...very easy to shop and find products. Great prices and fast delivery”

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Posted 2 weeks ago

“Very reliable.”

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Posted 2 weeks ago

“So impressed! I honestly wasn’t sure what to expect because the price was so much better than anywhere else. But wow — Robert Welch Drift 3 tier cake stand that I bought from here arrived much sooner than expected, in perfect condition and very securely packed. The box and product were pristine. Excellent service from start to finish. Thank you so much!”

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Posted 3 weeks ago

“Order arrived well packaged and in good time. Contacted customer service to check progress of order and were very helpful, can't fault!”

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Posted 3 weeks ago

“Beautiful platewear and really good communication, fast delivery and well insulated so no damage. I would highly recommend”

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Posted 3 weeks ago

“Not good service”

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Posted 4 weeks ago

“Good prices and very speedy delivery. What more can you want”

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Posted 1 month ago

“Delivered on time, items as described and reasonable pricing.”

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Posted 1 month ago

“Ordered wrong size initially and return no problem. Then ordered again. Once again no problem. So happy overall.”

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Posted 1 month ago

“Great cups, but a bit too small for our purpose. But very good cups”

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Posted 1 month ago

“Knife good quality and price. Service and communication from Crosby's excellent.”

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Posted 1 month ago

“As described. Lovely plates that fit our dishwasher. Prompt confirmation of the order and delivery. Thanks!”

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Posted 2 months ago

“Found the most beautiful glasses which seemed to be impossible to find. Packaging fantastic. All arrived in time and none broken. Thank you”

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Posted 2 months ago

“Wrong order sent after e mail said order was same as order required.”

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Posted 2 months ago

“I placed an order on the 24th of March for an event on the 6th of April. Not only did the item fail to arrive on time, but I still haven’t received it — and now the company is refusing to process my refund. They can clearly track the item and see that I never received it, yet they continue to hold on to my money. The delivery date was missed, and their customer service has been unhelpful and dismissive throughout the process. Extremely disappointed with the experience. This company is a SCAM!!”

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Posted 2 months ago

“Never you trust all this online criminal my money was stolen no call no text until I met Olivercompanyexpert505@gmailc()m”

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Posted 2 months ago

“You need to read the small print as some orders are not returnable even if broken in transit”

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Posted 3 months ago

“Brilliant service order arrived next day”

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Posted 3 months ago

“I bought great quality tumbler glasses, the delivery was uneventful and fast, so couldn't be happier!”

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Posted 3 months ago

Crosbys is rated 4.2 based on 2,699 reviews