Crosbys Reviews

4.2 Rating 2,608 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,608 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and value. Thank you”

Helpful Report

Posted 11 months ago

“Very good service”

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Posted 11 months ago

“Really happy. Helpful staff and prompt delivery”

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Posted 11 months ago

“Fantastic product quality, fast delivery !”

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Posted 11 months ago

“I ordered a small amount of these bowls as a sample and am delighted with the product. Ordering was quick and easy and the items were delivered very promptly.”

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Posted 11 months ago

“Very efficient and quick deliver, very pleased”

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Posted 11 months ago

“Fantastic quality. Delivered on time and was kept up to date on delivery.”

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Posted 11 months ago

“Very good service.”

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Posted 11 months ago

“Very efficient and would recommend”

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Posted 11 months ago

“We love these guys. Good products, good prices and reliable delivery. Thank you.”

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Posted 11 months ago

“Thank you very much for being really helpful and efficient couldn’t have had any better service anywhere”

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Posted 1 year ago

“Great product with a swift delivery at a good price. And I had the option to order with or without saucers.”

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Posted 1 year ago

“Decent website and easy to find what I was looking for. Communication was good with update emails about my order. The only 'issue', considering the delivery cost, was the 3 days it took to pack and ship my order, but not a problem as I wasn't in a rush. The items (coffee cups, saucers) were well wrapped and arrived in great condition.”

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Posted 1 year ago

“Great website, love my new glasses. Great price and good fast delivery”

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Posted 1 year ago

“Quality goods, speedy delivery”

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Posted 1 year ago

“I recently bought the Robert Welch Drift Teapot from Crosby's. The teapot looks great & is top quality & Crosby's had the lowest price I could find. Service was great & quick delivery. The only disappointment was that the Tea Infuser for the Drift Teapot has to be purchased separately. At this high price level I would have expected it to be included. Every other teapot I have ever bought at a far lower price always includes it's native infuser/strainer if it has one.. This meant a 2nd order & paying another £ 22 including additional delivery costs. I appreciate that this is an issue with the manufacturer rather than Crosby's themselves, but the website description should clearly state this.”

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Posted 1 year ago

“I was very happy with my purchases that I had bought for my friends birthday. She was absolutely delighted with them , and I loved them so much also was so tempted to order a set for myself, I’m still very much tempted too”

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Posted 1 year ago

“Great choice of products which meant we got exactly what we were looking for! Very competitive price and delivered within a few days. Will definitely keep an eye on the website so we can get what we want when we want it!”

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Posted 1 year ago

“You ask me to review the returns procedure, before having sent me a returns for, - but if this helps to hurry it up, so be it”

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Posted 1 year ago

“I am realle upsade ı order 12 plates it’s not looks like as photo”

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Posted 1 year ago

Crosbys is rated 4.2 based on 2,608 reviews