Crosbys Reviews

4.2 Rating 2,608 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,608 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good. thank you”

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Posted 3 years ago

“Order early arrived, container was not packed well, looked like it had been thrown around by carriers, this meant the top had been squashed in. My husband managed to pull out with pliers, so we could undo the top and use.”

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Posted 4 years ago

“products are great quality, i would reorder in the future”

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Posted 4 years ago

“Quick, reliable service with efficient staff too.”

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Posted 4 years ago

“Crosby staff very good. Service was prompt and payment easy. Unfortunately Royal Mail let them down.”

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Posted 4 years ago

“Easy to order, was informed the date of arrival and packaged well”

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Posted 4 years ago

“Proud is great , delivery very slow which is fine if someone communicates with you . I sent two emails chasing up delivery and got no response. Took 3 weeks to arrive. The products came perfect and intact but please do better by responding to your customers.”

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Posted 4 years ago

“Lovely shape wine glasses would highly recommend”

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Posted 4 years ago

“Bought 12 Crystal wine goblets and 12 Crystal gin glasses. Absolutely delighted. Excellent quality will buy more from the same range”

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Posted 4 years ago

“First time with Crosbys everything went ok”

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Posted 4 years ago

“No complaints with your company but delivery service you used was not good. After following the tracking on my delivery I was waiting, watching my front gate but was surprised that it showed on line that an attempt to deliver was not successful and to take the card (there was no card ) and pick up parcel from post office. The time shown on the attempted delivery was the very time I was watching. So I don't think that the delivery man / woman tried as there should have been a card to say so.”

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Posted 4 years ago

“Been looking for the wine glasses i wanted for a good while (most are now so large) and eventually alighted on Crosbys which has a very big selection. Decent price as well. Delivery was slightly slow (6 days) but I wasn't in a hurry (got so used to things arriving next day even despite not paying priority charges at other companies). Overall, I will definitely be back to buy more, in due course.”

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Posted 4 years ago

“Delivery could have been quicker but otherwise great.”

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Posted 4 years ago

“Prompt delivery after ordering 12 wine and champagne glasses . One champagne glass cracked on arrival that I photographed and informed Crosby by e mail within 24 hour deadline. Awaiting reply”

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Posted 4 years ago

“Glasses are lovely delighted with them, disappointed on delivery costs didn’t realise it be the same as the product”

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Posted 4 years ago

“These are my 2nd 4 mini cast iron dishes from Crosby’s and I’m hoping they will be as good. However I did purchase them on the 6th February and received an acknowledgement of my order, but it wasn’t until the 14th when I telephoned to find out when I was going to receive them that I was told they would be dispatched that evening. I will buy from then again.”

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Posted 4 years ago

“Quick turnaround, and exactly what ordered. Delivery costs disappointingly high though.”

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Posted 4 years ago

“Sadly one bowl was broken in transit..can you please replace it? I have sent photos”

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Posted 4 years ago

“Very quick service. Good prices.”

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Posted 4 years ago

“First time I ordered from Crosbys and I will be again. The glasses I ordered arrived, well packaged and perfect condition. The selection on site is great and speaking with people from Crosbys, they are polite, knowledgeable and helpful.”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,608 reviews