Crosbys Reviews

4.25 Rating 1,665 Reviews
80 %
of reviewers recommend Crosbys
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Crosbys  Reviews
Visit Website


0191 228 4800



Unit 14, Brough Park Way, Newcastle upon Tyne

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Anonymous  // 01/01/2019
my item has arrived damaged on 11/6/20 which I reported as advised same day however still not had a response
Posted 1 month ago
The items I've received a great, but I had to chase my order a month after my money was taken as I had no updates.
I've also only received 2/3 of my order so will have to chase them again.
Not sure I will be making another order as the customer service had been disappointing.
Posted 1 month ago
Very good service and delivery. Glasses well packed and look very good cant wait to try them. Will ordering again without hesitation.
Posted 1 month ago
Excellent service, great range of products for everyone
Posted 1 month ago
Just used my high gloss floor polish and wow it’s brilliant and easy to apply
Posted 1 month ago
Wrong item received but rectified quickly
Posted 1 month ago
I can not review my order of a cycle seat as it has not arrived after weeks!!!
Posted 1 month ago
Good quality glass
Posted 1 month ago
Ordered two skorts. Thought this was a UK company!
Arrived from a China warehouse and product was too big and awful quality.
Dont buy as impossible to return and now I have lost £40!!!
Posted 1 month ago
Excellent guality items. Gtear service.
Posted 1 month ago
Very quick and efficient service. Goods arrived well packed.
Posted 1 month ago
Excellent , quick, very efficient service.
Posted 1 month ago
Added Manhattan Utopia to my existing cutlery collection.
The style is modern plain and looks stunning whether you use for a dinner party or every day use.
Crosby's were very reasonable and efficeint during these strange times!
Thank you Crosby's
Posted 1 month ago
Nothing wrong with gloves but received approx 1 mo th after order placed. I appreciate the covid sutuation but an update would have been nice?
Posted 1 month ago
Really good value for money, the 'open up' wine glasses are stunning.
Posted 2 months ago
I ordered a set of 6 glasses. one was broken and I have emailed twice including a photograph of broken glass and have he=ad no response.
Posted 2 months ago
Been searching for months for the glasses I finally found and brought!

Quick and excellent with transporting.

Would highly recommend
Posted 2 months ago
Item came in two pieces, broken. I suggest both quality of product and packaging were substandard. I'm waiting to hear from Crosbys.
Posted 2 months ago
I can’t review the order if I have not received it
Posted 2 months ago
Excellent products and speedy delivery.
Posted 2 months ago
Crosbys is rated 4.25 based on 1,665 reviews