Crosbys Reviews

4.26 Rating 1,477 Reviews
80 %
of reviewers recommend Crosbys
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
Greater than 88%
accurate and undamaged orders
Greater than 89%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
Read Crosbys  Reviews
Visit Website

Phone:

0191 228 4800

Email:

nat@crosbys.co.uk

Location:

Unit 14, Brough Park Way, Newcastle upon Tyne

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Excellent items and good communication
Helpful Report
Posted 1 month ago
Weeks went by and no product or update. Had to ring Crosby's who said that there was a backlog of orders and that they would ship the item the next day. They did ship the next day, but it was annoying that I had to call them to get the item moving - I am sure that had I not rung up the item would have still been sitting there waiting on a shelf! With regard to the glasses, UTOPIA Old Fashioned, they were no where near as lovely as the description or photos. The have com out of a mould in 3 pieces joined - you can see the join lines, and the pattern goes slightly array on the joins. The worst part is on the rims where there are no patterns, so the 3 joins stand out like a sore thumb. The glasses look cheap, and so far each member of the family has said that at a glance they look plastic! Would not recommend, and would not buy again.
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Posted 1 month ago
Great website with all you need in terms of crockery, etc, our order arrived on time, well packed and all 60 items intact.
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Posted 1 month ago
Very good service and value.
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Posted 1 month ago
Good quality items delivered safely for a good price. Very happy.
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Posted 1 month ago
Quick turnaround, and exactly what ordered. Delivery costs disappointingly high though.
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Posted 1 month ago
Prompt service well packed Good product & reasonably priced items
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Posted 1 month ago
Good product, one item was broken on delivery and still chasing a response from customer services
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Posted 1 month ago
Sadly one bowl was broken in transit..can you please replace it? I have sent photos
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Posted 1 month ago
Wonderful company, very help when I ordered my stock pot on the phone, the stock pot brilliant very well made absolute perfect.
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Posted 1 month ago
Would give zero stars if I could! Placed order weeks ago - all email enquiries ignored - still nothing delivered - now Crosbys have the cheek to ask for a review! Disgraceful customer service - avoid.
1 Helpful Report
Posted 1 month ago
Prompt and efficient, well packed and delivered quicker than expected.
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Posted 1 month ago
Excellent quality goods and service delivery quick and easy love my New crockery
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Posted 1 month ago
Lovely sturdy tray
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Posted 1 month ago
Unbelievable quick service, great price and products. Will not bother shopping around from now on.
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Posted 1 month ago
Great service, great products,fast delivery
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Posted 1 month ago
Item not arrived
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Posted 2 months ago
Excellent product and service
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Posted 2 months ago
Very quick service. Good prices.
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Posted 2 months ago
Brilliant service. Great communication. And fabulous plates!
Helpful Report
Posted 2 months ago
Crosbys is rated 4.26 based on 1,477 reviews