Crosbys Reviews

4.30 Rating 949 Reviews
82% of reviewers recommend Crosbys
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0191 228 4800


Unit 14, Brough Park Way, Newcastle upon Tyne

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Within 5 Days
average delivery time
Greater than 91%
on-time delivery
Greater than 86%
accurate and undamaged orders
Customer Service
communication channels
"thank you for your prompt attention to my recent order. I will certainly bear Crosbys in mind should I need further catering supplies"
Posted 3 months ago
"Very quick delivery, good quality glasses perfect for Prosecco."
Posted 3 months ago
"Glasses not received yet tracking says the have been. At this point I can only rate them as very poor as these are a Christmas present which I now do not have and I am out of pocket. Appears that whoever they get to deliver could be fraudulent/or inept based on the information I have. Will happily change my review if their customer service is better than there delivery agent."
Posted 3 months ago
"Arrived all intact and on time. Great service."
Posted 3 months ago
"Very good value for money, and a specified delivery slot, what's not to like!"
Posted 3 months ago
"Good range of products and excellent service."
Posted 3 months ago
"Really fast delivery. Good quality polycarbonate serving dish. Smaller than expected."
Posted 3 months ago
"On time delivery ... reasonable price .... good communication ! Easily found website with the goods I wanted !"
Posted 3 months ago
"Arrived quickly and products as expected"
Posted 3 months ago
"Been after an ice crushing bag and very pleased with this product - does the job nicely. Very well made. Service was spot on and tracking my delivery made it even easier."
Posted 3 months ago
"Thank you for fulfilling this order so promptly and accurately. It arrived intact and in time for Christmas! I shall certainly use Crosbys for any future ceramic needs."
Posted 3 months ago
"I paid plenty for DHL postage. Tracking has not worked. I emailed Crosbys and got no reply. My goods have not arrived. I phoned them 3 times, they never contacted me. After a week I demanded instant refund."
Posted 3 months ago
"Excellent service, fast delivery, the wine glasses were stylish and good quality and I would certainly use Crosbys again."
Posted 3 months ago
"Excellent rapid service - good value"
Posted 3 months ago
"The glasses are exactly what I was after and delivery was fast. However the glasses are filthy and covered in dust, as is the box. These are a Christmas present for someone so I'm going to have to clean them all before I can wrap them."
Posted 3 months ago
"Excellent service, fantastic quality items, perfect!"
Posted 3 months ago
"We still haven’t received our order"
Posted 3 months ago
"Good service and item as described"
Posted 3 months ago
"Very pleased with enamel bowls and the price. Arrived promptly. Many tganks"
Posted 3 months ago
"Product perfect, only grumble is that I didn't receive a dispatch email until 10 minutes after it was delivered, despite a chasing email."
Posted 3 months ago
Crosbys is rated 4.30 based on 949 reviews

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