Crosbys Reviews

4.32 Rating 1,148 Reviews
82% of reviewers recommend Crosbys
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0191 228 4800


Unit 14, Brough Park Way, Newcastle upon Tyne

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
average delivery time
Next Day
on-time delivery
Greater than 89%
accurate and undamaged orders
Greater than 91%
Customer Service
communication channels
Email, Telephone
"Brill selection of products! Love the quality and delivery was swift!"
Posted 1 month ago
"Beautiful plates, really good quality. Well packaged. Can’t wait to use these!"
Posted 1 month ago
"Great variety of products at accesible prices"
Posted 1 month ago
"It was not email that the goods out of stock until I called them. It took a month but worth it as the marble table number holder is the right products."
Posted 1 month ago
"Waited weeks for order after we had been told numerous time it had been dispatched. Staff are clueless."
Posted 1 month ago
"My glasses arrived quickly and very well packed. Thanks."
Posted 1 month ago
"Order placed 29th May 2019. No response until I queried delivery end of June. Was promised delivery the following Wednesday or Thursday. No response until I cancelled order on 22nd July. Totally unacceptable, will never order from Crosbys again."
Posted 2 months ago
"Excelllent product and service"
Posted 2 months ago
"Find this company very reliable, always get my goods."
Posted 2 months ago
"Everything was just fine!"
Posted 2 months ago
"Love the mats. Fantastic service and delivery. Would definitely buy from this company again. Thank you."
Posted 2 months ago
"3 weeks on and four calls to chase the order and I'm still waiting for the order I needed more than 2 weeks ago."
Posted 2 months ago
"Excellent service Excellent item"
Posted 2 months ago
"Lovely products and great delivery"
Posted 2 months ago
"The delivery was longer than anticipated but spoke to customer services who were very helpful"
Posted 2 months ago
"Very pleased with the service from Crosbys. Quick delivery with text message notifications. Was concerned as our order contained fragile items but I needn’t have worried - everything was very well packaged and arrived in one piece. Will buy from Crosbys again."
Posted 2 months ago
"Superb service, really quick delivery, plates securely cushioned & all arrived safely. Thank you Crosbys!"
Posted 2 months ago
"Wonderful to have found plates of this quality at a very competitive price. I shall come back for more for sure."
Posted 2 months ago
"Although I am pleased with the shape and size of the bowls and plates, I am disappointed with the finish. The oatmeal effect is uneven to the point where it appears as a stain rather than a feature on the crockery. I don't know whether this was by design or if it is an error in the manufacturing process, perhaps you could enlighten me on this? I have the feeling that these are seconds and I have included some pictures for your information. I look forward to your response."
Posted 2 months ago
"Amazing quality and great price!"
Posted 2 months ago
Crosbys is rated 4.32 based on 1,148 reviews