Crosbys Reviews

4.2 Rating 2,672 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,672 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing products! I have ordered many items from Crosbys, and I am thrilled with the quality and service I have received on numerous occasions. Would highly recommend this professional & reasonably priced company!”

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Posted 1 year ago

“good service, delivered on time”

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Posted 3 weeks ago

“Exactly the size I wanted, if a little bit too posh for being used as a kitchen waste caddy, and perfect for that purpose.”

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Posted 4 weeks ago

“Easy website to use. Goods as described and well packaged. Would have given 5* if I had been notified that they were awaiting stock when order placed but customer services were very responsive when I queried why I had not received the goods when expected.”

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Posted 1 month ago

“Unexpectedly fast delivery time! Very impressed.”

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Posted 1 month ago

“Astonishing price as Robert Welch items are seldom cheap " . So the delivery was ahead of the notification & im very pleased & will definitely buy other items for my collection . Thank you .”

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Posted 1 month ago

“The package was excellent, and the products are on point”

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Posted 1 month ago

“Great service and prices.”

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Posted 1 month ago

“Lot's of great choices available and super fast delivery. Customer service very helpful.”

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Posted 1 month ago

“fantastic online experience. easy to order, shop online securely and delivery was prompt. many thanks! my 20' pizza screen is difficult to find anywhere...but Crosbys was able to source one for me! thanks!”

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Posted 1 month ago

“High quality product at a very competitive price. The customer service team also quick at answering queries.”

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Posted 1 month ago

“Great choice , & quality , fantastic value , delivery service was good”

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Posted 2 months ago

“The Robert Welch teapot that I ordered arrived 5 working days after I placed the order as promised on the website.”

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Posted 2 months ago

“Excellent customer service and quality products”

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Posted 2 months ago

“Excellent product Excellent price and quick delivery”

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Posted 2 months ago

“Excellent customer service, prompt reply to a query prior to purchase. Fast delivery, well packed and good price. I would purchase from Crosbys again.”

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Posted 2 months ago

“I was looking for a mix and match set of crockery and came across Crosbys online. What a fabulous selection to choose from. Arrived well packaged and within timeframe given. Love my new look dining table”

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Posted 2 months ago

“I ordered a set of six ramekin dishes, which were delivered within three days. I was very pleased with them but, unfortunately, one was broken. My heart sank at the thought of having to return the parcel and wait for a new one to be sent out. However, my phone call to customer services was answered promptly and a replacement dish arrived within two days.”

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Posted 2 months ago

“Much better quality than expected. Thank you”

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Posted 2 months ago

“Got the item as stated. Very good. God bless you all”

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Posted 2 months ago

“Ordered a pepper mill and we are very pleased with it. It works perfectly and looks lovely in our kitchen. A very well made product”

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Posted 2 months ago

Crosbys is rated 4.2 based on 2,672 reviews