Crosbys Reviews

4.19 Rating 2,123 Reviews
78 %
of reviewers recommend Crosbys
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Crosbys  Reviews
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0191 228 4800



Unit 14, Brough Park Way, Newcastle upon Tyne

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Great product range good prices and prompt delivery
Posted 1 day ago
Excellent the bowls which I wanted got them so happy
Posted 2 days ago
Plates and glasses were great, but the package took a real beating. See photo. I think it’s the delivery company but Crosby could of put more fragile labels on the box
Posted 3 days ago
I would highly recommend
Posted 3 days ago
Poor customer service. Ordered back in May and phoned once and was told would be dispatched that day . Still nothing. Cancelled order 3 weeks ago for a refund that i was told would be processed immediately, still nothing! Very poor service, i know times are tough but this is a joke !
Posted 4 days ago
I have been waiting for my products for 2+months and till haven't received them as yet which is awful. Customer service is very poor and no update via phone or email of my order delayed or any kind of an update.
Posted 4 days ago
Crosby’s service was excellent, they delivered within 2-3 days of the order being placed. Excellent product at a very competitive price
Posted 4 days ago
Great value, quality product dispatched quickly
Posted 5 days ago
On the slow side of the service as i received my order after nearly 3 weeks and part of the plates were broken on delivery
Posted 6 days ago
Love these glasses this is my second purchase. Delivery very quick.
Posted 6 days ago
Great glasses. A bit on the large size but beautiful
Posted 1 week ago
Great products and very quick dey
Posted 1 week ago
Great fast delivery
Posted 1 week ago
Quick response to emails. Order as expected. Competitive prices. Will use again. Highly recommended.
Posted 1 week ago
great service , item took slightly longer to arrive than expected, good communication explaining delay and new expected delivery date,
Posted 1 week ago
Things missing off the order, poor customer service. First time I have used them, will not again
Posted 1 week ago
Crosby have been brilliant. Olivia helped me order my products. then when my order came there was an issue with the colour. Emily helped me with that. A very good experience thanks Denise O Neill
Posted 1 week ago
Delivery took a lot longer than expected also plate sizes were smaller than expected !!!
Posted 1 week ago
I am happy with the product i purchased but i got the delivery much later.
Posted 1 week ago
Very poor delivery service.
Posted 1 week ago
Crosbys is rated 4.19 based on 2,123 reviews