Crosbys Reviews

4.2 Rating 2,664 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,664 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“order arrived within 2 days beautifully packed direct delivery”

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Posted 5 years ago

“Ordered 2. 6 slice chrome toast racks on the 10th may and I still have not received them, I hope this will be rectified very soon. My order no is web27095, Mrs k Johnson 11 westmoor drive, Newcastle on Tyne ne12 7nr. Thankyou.”

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Posted 5 years ago

“very happy with what my order size just what wanted”

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Posted 5 years ago

“Well packaged glasses, very pleased”

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Posted 5 years ago

“It took many more days than planned from placing the order to receiving the parcel- i had to phone too. But the plates arrived well wrapped up and they are just stunning. The sea Spray collection is fabulous: high quality, stunning colours and an artistic feel to them. We discovered this range in a café in Glasgow.”

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Posted 5 years ago

“Disappointed the three pronged steak forks I sourced and ordered from Crosbys arrived with four prongs. However, as I needed them urgently I decided to keep them otherwise they would have been returned.”

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Posted 5 years ago

“Easy to deal with and all went well.”

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Posted 5 years ago

“Beautiful set of Crystal cut glasses perfect for all occasions”

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Posted 5 years ago

“Quick and easy service”

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Posted 5 years ago

“Great service, prompt delivery and easy to use website. Highly recommend.”

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Posted 5 years ago

“Absolutely beautiful glasses - delivered very quickly. No complaints whatsoever!”

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Posted 5 years ago

“First time I've used this company. Staff very friendly and helpful. Products I ordered are great quality.”

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Posted 5 years ago

“An expected day or so delivery took 11 days to arrive despite us chasing up the order and being told it would be put on an overnight it was'nt, so as we were additionally not told the truth we wrote a review. To improve get product out when you say it will be delivered and most people will not mind a day or so late but 11 that's not acceptable.”

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Posted 5 years ago

“Hi delivering items was prompt but on the three of the glass tray (2 large and 1 small plate ) there is a chip by the fixing hole !!! If you send the replacement greatly appreciated. Many thanks, Siavash Heidari”

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Posted 5 years ago

“Items are excellent value just what we needed unfortunately customer service and delivery is another thing had to wait nearly a month for delivery and no one ever rang back when promised they would”

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Posted 5 years ago

“The glasses are exactly what I wanted. Although one arrived with a chip in the base, it was replaced swiftly. The staff were very helpful. A good service.”

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Posted 5 years ago

“Very professional and quick supply Many thanks x”

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Posted 5 years ago

“Excellent value, beautiful glasses and good customer service. Definitely recommend!”

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Posted 5 years ago

“Fantastic customer service”

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Posted 5 years ago

“Nearly always prompt reliable delivery and best prices.”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,664 reviews