Crosbys Reviews

4.2 Rating 2,698 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the mats. Fantastic service and delivery. Would definitely buy from this company again. Thank you.”

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Posted 5 years ago

“3 weeks on and four calls to chase the order and I'm still waiting for the order I needed more than 2 weeks ago.”

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Posted 5 years ago

“Excellent service Excellent item”

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Posted 5 years ago

“Lovely products and great delivery”

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Posted 5 years ago

“The delivery was longer than anticipated but spoke to customer services who were very helpful”

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Posted 5 years ago

“Very pleased with the service from Crosbys. Quick delivery with text message notifications. Was concerned as our order contained fragile items but I needn’t have worried - everything was very well packaged and arrived in one piece. Will buy from Crosbys again.”

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Posted 5 years ago

“Superb service, really quick delivery, plates securely cushioned & all arrived safely. Thank you Crosbys!”

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Posted 5 years ago

“Wonderful to have found plates of this quality at a very competitive price. I shall come back for more for sure.”

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Posted 5 years ago

“Although I am pleased with the shape and size of the bowls and plates, I am disappointed with the finish. The oatmeal effect is uneven to the point where it appears as a stain rather than a feature on the crockery. I don't know whether this was by design or if it is an error in the manufacturing process, perhaps you could enlighten me on this? I have the feeling that these are seconds and I have included some pictures for your information. I look forward to your response.”

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Posted 5 years ago

“Amazing quality and great price!”

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Posted 5 years ago

“I am using your website to buy Rational Oven products like cleaning tablets. Your prices are always the best and dispatch time is very short as well. Your accounting services is also another reason of being your customer, since I have been receiving the invoices at lastest one day after the purchase. Thanks Emre Guraslan Director Barem Limited”

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Posted 5 years ago

“Delivery on time and well packed.I love to make expresso martini’s and these glasses are ideal for the cocktails.I Like the hollow stem as you can get more in and makes an interesting talking point for your guests.These glasses I definitely buy again as I already have.”

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Posted 5 years ago

“Very nice, was very pleased with delivery”

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Posted 5 years ago

“Very pleased with the product and was kept up to date with delivery time. Used tracking and followed vehicle to front door. Very pleasedthank you.”

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Posted 5 years ago

“order arrived within 2 days beautifully packed direct delivery”

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Posted 5 years ago

“Ordered 2. 6 slice chrome toast racks on the 10th may and I still have not received them, I hope this will be rectified very soon. My order no is web27095, Mrs k Johnson 11 westmoor drive, Newcastle on Tyne ne12 7nr. Thankyou.”

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Posted 5 years ago

“very happy with what my order size just what wanted”

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Posted 5 years ago

“Well packaged glasses, very pleased”

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Posted 5 years ago

“It took many more days than planned from placing the order to receiving the parcel- i had to phone too. But the plates arrived well wrapped up and they are just stunning. The sea Spray collection is fabulous: high quality, stunning colours and an artistic feel to them. We discovered this range in a café in Glasgow.”

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Posted 5 years ago

“Disappointed the three pronged steak forks I sourced and ordered from Crosbys arrived with four prongs. However, as I needed them urgently I decided to keep them otherwise they would have been returned.”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,698 reviews