Crosbys Reviews

4.2 Rating 2,608 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,608 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price on quality goods delivered on time.”

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Posted 1 year ago

“Crosbys website is excellent. It's easy to use and I can always find what I'm looking for. The prices are also very good. I had an enquiry while ordering and their customer service team was really helpful. I would recommend Crosbys to anybody looking for good quality cooking & catering products at great prices.”

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Posted 1 year ago

“Quick and reliable delivery. Items were exactly as described and very good quality”

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Posted 1 year ago

“I jave purchased some new cake domes for work from you and they are perfect. Very quick delivery and very well packaged. Will definitely be ordering from you again. One happy customer. 😊”

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Posted 1 year ago

“Great service arrived next day”

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Posted 1 year ago

“I needed a super quick turn around on an item that was out of stock everywhere, I tried multiple catering companies who all said it was not possible to get the items to me in time but luckily as soon as I spoke to Olivia at Crosbys she sorted it out for me straight away. Her communication was superb and she even messaged to check all was ok on the delivery day, customer service far superior to other companies and will certainly from now be my first choice!”

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Posted 1 year ago

“Prompt - and always reliable service Thank you”

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Posted 1 year ago

“Very good service at Crosbys as always. Thank you. Michael”

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Posted 1 year ago

“All of online order not available so part order was not delivered until I rang. I ordered a wrong product and asked for replaced item to be delivered with the balance of the original order but returns are not accepted. Total delivery not received in an acceptable time.”

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Posted 1 year ago

“I asked 2 cancel 1 of my orders , I spoke 2 some one one the fone .. He told me reply to his email to conform I wonted to cancel.. After doing that I called to conform again and was told the cancellation was done.. But the parcel came and with both order and money was taken... Poor seveice”

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Posted 1 year ago

“Very easy to navigate website, never seem to be out of stock of the items I need. All in all a very good experience so far.”

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Posted 1 year ago

“Great products and service”

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Posted 1 year ago

“These lovely cups hold a great cup of coffee, keeping it hot to the last sip. Well priced product, delivered in excellent protective packaging.”

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Posted 1 year ago

“Just received my delivery, box and glasses completely filthy and covered in dust. Only 4 of 6 glasses in the box and one random other glass - disgusting! I called customer service and was redirected to send an email which has now been ignored... Feel like I've been scammed.”