Crosbys Reviews

4.2 Rating 2,608 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,608 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well packaged, swift delivery. Lovely wine glasses at a good price. Would order again.”

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Posted 2 months ago

“I received metal storage boxes within a few days, very well packaged The boxes were very good strong quality And were extremely good value I also bought a knife metallic holder which it strong sleek and value for money Communication and customer service also easy and respectful Unfortunately the boxes I bought were too large for my purpose , I called customer services and they quickly directed me how to return for refund. They emailed me a return form same day”

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Posted 2 months ago

“Wow customer service on the phone was fast to reach and super helpful for explaining delivery. The shipment came in under 24 hours and the items were really high quality.”

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Posted 2 months ago

“Not as nice as photo”

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Posted 2 months ago

“So disappointed with how long my order took to come Ordered on 4th feb Arrived 16th feb Glasses arrived after the party I needed them for”

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Posted 2 months ago

“Dishes arrived in good condition and well packed. Product is as described good value for money”

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Posted 2 months ago

“I love my teapot - it’s so dinky and just what I wanted for my morning cuppa. My only criticism is that it arrived in an enormous box!”

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Posted 2 months ago

“Very professional”

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Posted 2 months ago

“Ordered some cutlery and it was delivered within a few days. Really delighted with the service”

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Posted 2 months ago

“Great valve for money - fast efficient online ordering and delivery”

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Posted 2 months ago

“Great seevice”

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Posted 3 months ago

“I was not aware your company is selling Chinese products who don't have any durability, quite surprised to see I think its local products and and items reliability will be higher.i was looking for my catering business I placed the product for trail .”

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Posted 3 months ago

“Excellent quality. I would highly recommend. In fact I may well purchase another!”

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Posted 3 months ago

“Perfect size for individually wrapped teabags and the lid can close. Delighted with purchase”

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Posted 3 months ago

“Crosby's kept me up to date with order and were prompt in replying when contacted”

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Posted 3 months ago

“Very pleased with products. Slightly disappointed in delivery times. Had to contact them after 11 days as I had heard nothing and they hadn't arrived . They were quick to respond and informed me they would dispatch them later that day. Received them within 24hrs.”