Crosbys Reviews

4.19 Rating 2,123 Reviews
78 %
of reviewers recommend Crosbys
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Crosbys  Reviews
Visit Website


0191 228 4800



Unit 14, Brough Park Way, Newcastle upon Tyne

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Excellent , friendly and efficient customer service , The martini glasses and gin glasses are perfect, just what I was looking for, Packaging was very good , I look forward to serving cocktails to guests in them thank you
Crosbys  5 star review on 10th July 2021
Posted 1 week ago
Fantastic glasses! Heavy and good quality. I get lots of compliments on them.
Posted 1 week ago
Excellent, thank you
Posted 1 week ago
Very slow delivery, almost as though they forgot our order. Have been waiting 2 and a half weeks with no word about dispatch and order still 'processing' until we emailed chasing at which point we finally got a dispatch notice
Posted 2 weeks ago
Still awaiting half of the items . Even says dispatched within 48 hours . Order placed over 2 weeks ago. Contacted supplier promised some items to be delivered las Thursday still awaiting .
Posted 2 weeks ago
Terrible service
Posted 2 weeks ago
Good communication from customer services, good range of high quality products
Posted 2 weeks ago
Very helpful
Posted 2 weeks ago
Great service. Delivered quickly and very responsive when j called them with a query. Will definitely use this company again
Posted 2 weeks ago
Poor service . Ordered and received notification of delivery in 48hours. 7 weeks later after two emails requesting update and full refund, to which I received no response, the glasses arrived. Fortunately all in tact. Sorry but as nice as the glasses are I would not recommend!
Posted 2 weeks ago
Despite the Pandemic, hospitality reopening and assumed supply constraints the crockery arrived in good order and time. The system was easy to use and understand.
Posted 3 weeks ago
Great hassle free order
Posted 3 weeks ago
Great glasses and arrived promptly
Posted 3 weeks ago
Very poor service. Waited 2 months, no communication, received 1 item out of 4....
Posted 3 weeks ago
Easy to order. Glasses were gorgeous and arrived very well packaged. Prompt delivery 👍🏼
Posted 3 weeks ago
I have contacted you over a week ago regarding my order no 52982. I still have not received this order and was in formed last Monday that it would be with me in a couple of days . Could you please advise?
Posted 3 weeks ago
fantastic choice of bar glasses.... everything in my order was top quaility ps The Welly Boot glassess are FAB
Posted 3 weeks ago
Excellent designed glasses. Well packed and prompt delivery. Will definitely use again.
Posted 3 weeks ago
Monumentally slow service with very little contact despite repeated attempts. Got the goods eventually after several emails and social media contacts.
Posted 3 weeks ago
Bought 3 set dipsensers for new kitchen, not used yet but checked product upon delivery, very good quality, look amazing, cant wait to put them in place
Posted 4 weeks ago
Crosbys is rated 4.19 based on 2,123 reviews