Crosbys Reviews

4.21 Rating 2,027 Reviews
79 %
of reviewers recommend Crosbys
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Crosbys  Reviews
Visit Website


0191 228 4800



Unit 14, Brough Park Way, Newcastle upon Tyne

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The product was excellent, however the postage very expensive!
Posted 1 week ago
Order being processed. What the hell does that mean? No response to email - they already have my money. Bizarre online shopping experience.
Posted 2 weeks ago
Very satisfied
Posted 2 weeks ago
I can not understand how I can review a order when I still have not received it??
Posted 2 weeks ago
Had to wait 8 days for my order which was on a standard 1 to 3 days delivery.
Posted 2 weeks ago
Lovely mugs, very quick delivery- thank you so much 😊
Posted 2 weeks ago
Excellent value and quality. Loved the design:) will be enjoying lovely summer drinks with friends with these lovely new glasses!
Crosbys  5 star review on 26th April 2021
Posted 2 weeks ago
Very good customer service.
Posted 2 weeks ago
Good service love the plates
Posted 2 weeks ago
They were a lot smaller than I thought , but they will be ok for my home bar . They were well package and no problem with the delivery.
Posted 2 weeks ago
Easy to use service, kept updated on delivery time , best price for denim aprons , great quality. Highly recommend.
Posted 2 weeks ago
Comprehensive website , easy to use
Posted 3 weeks ago
Order very easy delivery on time great Mr Gallagher
Posted 3 weeks ago
Easy to order and product exactly as expected
Posted 3 weeks ago
First time ordering from Crosby’s. Arrived broken. Called to replace - was told to email. Still waiting for a reply. Not a good experience - won’t use again :-(
Posted 3 weeks ago
Ordered some stainless steel oven shelves. They were delivered promptly and were of high quality. Good service overall
Posted 3 weeks ago
Needed some bigger plates and side plates...wanted grey ones...found these online Seasons Storm..beautiful..l will have to collect more now!Very prompt delivery.
Posted 3 weeks ago
Unfortunately I had to ring to chase my order after 10 days. Apparently some of the order wasn’t in stock, but I had not been informed. Some items were broken upon arrival but this was dealt with quickly.
Posted 3 weeks ago
I ordered storage jars which I think are lovely. I would have given 5 stars but the process and delivery were so slow. I ordered on 22nd March and the items arrived on 14th April. There was no update or info from Crosbys via email or text on the order. I had to eventually phone them and they said it would be the next day. It just made me wonder if they'd forgotton & my phone call reminded them! As I said the jars are lovely!
Posted 3 weeks ago
Great products as per usual, super fast delivery, we are impressed
Posted 3 weeks ago
Crosbys is rated 4.21 based on 2,027 reviews