Crosbys Reviews

4.2 Rating 2,665 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was so easy. I then got an email advising me that there may be a delay as stocks were low, then another email when my order was on it's way. I think lots of stores could learn from Crosbys about customer service. Many Thanks. 11/10”

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Posted 7 years ago

“tHE PARCEL HAS NOT ARRIVED”

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Posted 7 years ago

“Excellent customer service - the item I purchased online through their website had run out of stock but they sorted it immediately providing an alternative solution”

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Posted 7 years ago

“Really good customer service. I needed a tray in a hurry and they delivered. Good value for money as well.”

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Posted 7 years ago

“I love the glasses that I purchased, and every now and a gain I keep adding to my collection. They are so different to what you buy in the shops Thanks you Crosbys”

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Posted 7 years ago

“The Villeroy and Boch cutlery arrived promptly and in good order. Best price on the Internet. I would recommend the company to others.”

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Posted 7 years ago

“Excellent plates-so pleased. Well packed and promptly delivered.”

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Posted 7 years ago

“Product as described, delayed receipt but very helpful”

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Posted 7 years ago

“Prompt deliver of the items”

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Posted 7 years ago

“Very good, but only the shipping takes a bit too long”

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Posted 7 years ago

“Quick Delivery and product as desired and very good quality.”

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Posted 7 years ago

“good quality at a fair price”

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Posted 7 years ago

“Best price around and a great website. Easy to navigate and order.”

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Posted 7 years ago

“Great value”

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Posted 7 years ago

“Delighted with glasses and quick delivery.”

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Posted 7 years ago

“Delivery was too long. I paid almost as much for delivery as the item! I expected it to arrive quicker than a week.”

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Posted 7 years ago

“Requested review before item dispatched - not impressed so far”

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Posted 7 years ago

“Fast delivery, items as described, competitive pricing.”

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Posted 7 years ago

“Easy to use website. Quick delivery.”

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Posted 7 years ago

“Very quick delivery and glasses look and feel amazing!”

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Posted 7 years ago

Crosbys is rated 4.2 based on 2,665 reviews