Crosbys Reviews

4.2 Rating 2,683 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,683 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found just what I wanted on the website, but ordered incorrectly! A quick phone call later, and Nat amended my order, which arrived soon after. I was really pleased with the quality of the Porcelite plates, and will now be ordering more.”

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Posted 7 years ago

“Excellent Service with very pleasant staff.”

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Posted 7 years ago

“The whole service experience was excellent delivered as requested well packaged. The product was exactly as described and good quality. First time using this company will definitely use them again.”

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Posted 7 years ago

“Easy to order, good updates on order progress, delivered much sooner than initially expected and the glasses are perfect. Would not hesitate to use Crosby's again.”

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Posted 7 years ago

“Very pleased with the purchase of my procecco glasses. Great value and beautiful. Can't wait to use them.”

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Posted 7 years ago

“I have been looking to buy these Champagne glasses for a while now and saw them on the Crosbys website, the order process was easy and delivery was made when stated at time of purchase. Price was competitive too......result !!”

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Posted 7 years ago

“There was a minor delivery issues and Crosbys solved it without question quibble or drama.”

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Posted 7 years ago

“Easy to order, delivered exactly when promised and really nice glasses at a very affordable price. many thanks”

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Posted 7 years ago

“The glasses I purchased are different from a regular flute that’s why I like them, they are a talking point.”

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Posted 7 years ago

“Beautiful well made items perfect for my friends present”

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Posted 7 years ago

“Brilliant service and fantastic glassware”

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Posted 7 years ago

“Fast delivery, great products provided.”

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Posted 7 years ago

“Ease of ordering , speed of delivery and quality of products all excellent”

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Posted 7 years ago

“Very good service. One of the glasses I ordered had a graze on it. Crosbys sent a replacement straight away. Great product, good value and awesome service. Recommended!”

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Posted 7 years ago

“Good products with quick delivery.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Thank you.”

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Posted 7 years ago

“Product delivered was actually better than the image on line”

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Posted 7 years ago

“Ordering was so easy. I then got an email advising me that there may be a delay as stocks were low, then another email when my order was on it's way. I think lots of stores could learn from Crosbys about customer service. Many Thanks. 11/10”

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Posted 7 years ago

“Excellent customer service - the item I purchased online through their website had run out of stock but they sorted it immediately providing an alternative solution”

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Posted 7 years ago

Crosbys is rated 4.2 based on 2,683 reviews