Crosbys Reviews

4.2 Rating 2,683 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,683 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Tell us how Crosbys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful quality glasses. Arrived in good time too and was kept informed every step of the way by customer services of the delivery status.”

Helpful Report

Posted 7 years ago

“It's a very nice box of four glasses. Delivery was very quick, and the packaging was excellent, ensuring that there was no damage to glasses. Thank you.”

Helpful Report

Posted 7 years ago

“So very happy, I never got an order quicker. And the product was exactly as described. Bravo!”

Helpful Report

Posted 7 years ago

“Online order for some Prosecco glasses- Crosby’s kept me up to date with every step of the order and in spite of their delicate nature all glasses arrived in perfect condition. I was so pleased with them that one of my colleagues in Northern Ireland has now also placed an order for them with Crosbys”

Helpful Report

Posted 7 years ago

“easy use of website and report well when delivery is due”

Helpful Report

Posted 7 years ago

“Excellent customer service. Was kept up to date that the item I had ordered was out of stock, but new stock would be in on a particular day and true to their word it was and arrived next day. Really well packed also which was good to see. All in all a pleasure to deal with and will certainly be using again.”

Helpful Report

Posted 7 years ago

“Delivery was quick, communication was ongoing, so I knew when the item was on its way. Packaged well, glass items arrived safely and were just as I expected. Really pleased with purchase and would definitely order from Crosby's again. Thank you!”

Helpful Report

Posted 7 years ago

“Excellent Customer Service, arrived well packaged the day after ordering!, product is elegant and yet sturdy exactly what I was looking for and as I expected them to be. Very pleased.”

Helpful Report

Posted 7 years ago

“Excellent web site - very clear, easy to order, and a very good range of products and reasonable prices. Speed of delivery fantastic. Faultless service.”

Helpful Report

Posted 7 years ago

“Very quick and efficient, will certainly use again”

Helpful Report

Posted 7 years ago

“Item received quickly with excellent tracking, well packaged, what’s not to like about Crosbys”

Helpful Report

Posted 7 years ago

“On an night out, my son proposed to his girlfriend and these glasses were the ones we drank from. Searched the Internet for them and found them on Crosby’s!! Fantastic service, great value! Only thing was, that the box had been ripped to shreds and obviously the courier had taped it all up, but bos with glasses in was ok!”

Helpful Report

Posted 7 years ago

“Flutes are brilliant! Great price and look the part. Will buy more”

Helpful Report

Posted 7 years ago

“Low prices, quick delivery”

Helpful Report

Posted 7 years ago

“I was very happy with the whole ordering and delivery service, it arrived well packed and earlier than stated”

Helpful Report

Posted 7 years ago

“Order delivered within 36 hours. Goods excellently packed and arrived safe and sound. Will certainly use Crosbys again.”

Helpful Report

Posted 7 years ago

“Glasses just as we hoped. Original design. Thanks!”

Helpful Report

Posted 7 years ago

“Easy to use website with quick delivery. The products I require are always in stock and prices are competitive.”

Helpful Report

Posted 7 years ago

“Been looking for this design of glass for ages and was not disappointed. Good quality and very well packaged. Extremely quick delivery. My only quibble is the astronomical delivery charge for even standard delivery.”

Helpful Report

Posted 7 years ago

“Goods were as described. I did contact the company as I needed the delivery quickly and the team - having checked stock - managed to get my order to me the following day complete with tracking info. Very pleased with goods and particularly with service”

Helpful Report

Posted 7 years ago

Crosbys is rated 4.2 based on 2,683 reviews