Crosbys Reviews

4.2 Rating 2,718 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. One of the glasses I ordered had a graze on it. Crosbys sent a replacement straight away. Great product, good value and awesome service. Recommended!”

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Posted 7 years ago

“Good products with quick delivery.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Thank you.”

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Posted 7 years ago

“Product delivered was actually better than the image on line”

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Posted 7 years ago

“Ordering was so easy. I then got an email advising me that there may be a delay as stocks were low, then another email when my order was on it's way. I think lots of stores could learn from Crosbys about customer service. Many Thanks. 11/10”

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Posted 7 years ago

“Excellent Sales and Contract Support, Cosby's have made setting up a business 7500km from the UK in Belém Brazil so much easier, deliveries are as promised, on time, and with the expected quality. Going forward they can even deliver direct to Belém. We would like to thank the estimating and sales departments in particular for helping us through a stressful time”

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Posted 8 years ago

“Excellent customer service - the item I purchased online through their website had run out of stock but they sorted it immediately providing an alternative solution”

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Posted 7 years ago

“Really good customer service. I needed a tray in a hurry and they delivered. Good value for money as well.”

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Posted 7 years ago

“I love the glasses that I purchased, and every now and a gain I keep adding to my collection. They are so different to what you buy in the shops Thanks you Crosbys”

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Posted 7 years ago

“The Villeroy and Boch cutlery arrived promptly and in good order. Best price on the Internet. I would recommend the company to others.”

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Posted 8 years ago

“Excellent plates-so pleased. Well packed and promptly delivered.”

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Posted 8 years ago

“Very good, but only the shipping takes a bit too long”

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Posted 8 years ago

“Quick Delivery and product as desired and very good quality.”

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Posted 8 years ago

“Best price around and a great website. Easy to navigate and order.”

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Posted 8 years ago

“Great value”

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Posted 8 years ago

“Delighted with glasses and quick delivery.”

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Posted 8 years ago

“Fast delivery, items as described, competitive pricing.”

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Posted 8 years ago

“Easy to use website. Quick delivery.”

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Posted 8 years ago

“Very quick delivery and glasses look and feel amazing!”

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Posted 8 years ago

Crosbys is rated 4.2 based on 2,718 reviews