Crosbys Reviews

4.2 Rating 2,718 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first time I used Crosbys, I placed my order online, which was very easy and quick. communication was good and the goods arrived in perfect condition. would be using Crosbys again”

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Posted 8 years ago

“Great service and communication.1 hour delivery slot. Love the pasta bowls !”

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Posted 8 years ago

“Delivered very quickly”

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Posted 8 years ago

“Excellent service, lovely products and fast delivery”

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Posted 8 years ago

“Terrific service after a minor hiccup! I was very impressed with that service, the goods ordered and the prices.”

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Posted 8 years ago

“Arrived on time, great quality”

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Posted 8 years ago

“ordered Rational Tablets Sunday evening arrived Tuesday a.m. in good condition I never look to buy them anywhere else. Tip Top Service”

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Posted 9 years ago

Hi Roger, Thank you for the feedback. I'm glad we were able to get your Rational Tablets to you quickly and safely. If you ever order during the week before 2pm, we can get them to you the very next day. Kind Regards, Nat @ Crosbys.

Posted 9 years ago

“Great survice as always”

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Posted 9 years ago

Hi Colin, Thank your for your review. It's greatly appreciated. Regards, Nat @ Crosbys.

Posted 9 years ago

“Fast efficient delivery with great communications. The open up 50 cl glasses are excellent. An unusual shape and a talking point. They are lovely wine glasses to use and look much more expensive than they are.”

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Posted 9 years ago

Hello John, great review, much appreciated! I'm glad you like the glasses. They're a great size for a large glass of wine. Kind Regards, Nat @ Crosbys.

Posted 9 years ago

“Your company were a breathe of fresh air for our start up business. Found you on the web and loved how simple your website is for customers like myself to navigate a complete a order. Had a quick quiry and you guys picked up the phone within about 5 seconds and helped me out a lot. Delivery was when agreed and packaged well. A valuable company to know and will be continuing to use you while my business grows. Ian.”

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Posted 9 years ago

Hi Ian, Thank you very much for your kind review. I'm glad we were able to help. If you need anything in the future, don't hesitate to get in touch. Regards, ~Nat

Posted 9 years ago

“Website was easy to navigate. Despatch and delivery time was very good. parcel tracking excellent. Two items were missing from my parcel, but the customer services responded quickly and rectified the problem efficiently.”

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Posted 9 years ago

Hello Mrs Jones, Thank your for your review. We pride ourselves on getting deliveries to customers as quickly as possible without hiccups, but these things do happen. I thank you for your patience and hope to deal with you in the future. Kind Regards, Nat @ Crosbys.

Posted 9 years ago

“Good product will used again”

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Posted 9 years ago

“Made the order on Wednesday and took delivery on the Thursday. Excellent service.”

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Posted 9 years ago

Hi Anthony, I'm glad we could get the glasses to you next day. Hope you're enjoying the wine! Regards, Nat @ Crosbys.

Posted 9 years ago

“Very good service”

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Posted 9 years ago

“super”

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Posted 9 years ago

“super”

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Posted 9 years ago

“super”

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Posted 9 years ago

“Good products and super fast delivery”

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Posted 9 years ago

“The wrong order was sent tonne of Luigi bormioli top class glasses but matter was resolved and I received the correct glasses a week later. Absolutely love my Luigi Bormioli top class tumblers and glasses . Best prices!”

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Posted 9 years ago

Hi Nina, I'm glad you like the Top Class glasses. They are very beautiful. Thank you for your review. Regards, Nat @ Crosbys.

Posted 9 years ago

“They delivered quickly, but what gives them such a high rating is their customer service. Everything came packaged really well, but somehow one of the menu holders had a corner off and another a scratch - we phoned up and they said they'd send replacements straight away and they've arrived today. Really impressed by their care - thank you (products great too)”

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Posted 9 years ago

Crosbys is rated 4.2 based on 2,718 reviews