Crosbys Reviews

4.2 Rating 2,682 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always think a company can only be reviewed on its customer service. 1 of the glasses in the delivery was broken, so I contacted Crosbys and they sent me a replacement out on next day delivery. So yes Crosbys are an excellent company to deal with.”

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Posted 4 years ago

“Great quality glassware & prompt delivery service”

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Posted 4 years ago

“Wow what can I say. Beautiful!!”

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Posted 4 years ago

“So happy to have been able to add to my set of glassware I'd originally bought while living in Thailand. Super fast dispatch time, really happy with the quality and efficiency. Highly recommend.”

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Posted 4 years ago

“Great products at very competitive prices”

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Posted 4 years ago

“Excellent product and excellent value”

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Posted 4 years ago

“All good thanks”

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Posted 4 years ago

“speedy delivery well packed beautiful wine glasses a pleasure to drink from delighted with my purchase and your excellent service thank you”

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Posted 4 years ago

“Speedy shipping, comparable pricing and very good customer account service. I shall be using for my bar from now on.”

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Posted 4 years ago

“Good prices”

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Posted 4 years ago

“excellent service and amazing product at a fabulous price. will definitely be ordering from them again.”

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Posted 4 years ago

“Ordered glassware and was absolutely not disappointed! Amazing quality to match the great pricing! Can’t wait to order again!”

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Posted 4 years ago

“Great glasses, beautiful design and quality”

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Posted 4 years ago

“Fantastic service and beautiful copper cups!! Can’t wait to entertain friends and have drinks in the garden!!”

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Posted 4 years ago

“I spotted some lovely crockery at a local pub restaurant and sourced it online from Crosbys. My Porcelite Seasons Storm plates, bowls and mugs are beautiful and will really set off my new kitchen. Lovely quality and good value for money. Sturdy to according to the owners of my local pub restaurant! Only disappointment was with the delivery... the driver delivered to the house across the lane from me.. despite no cars in the drive while my car was in my drive. The driver just left the two boxes in plain sight on my neighbours drive. Basically no effort was made to deliver to the correct address.”

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Posted 4 years ago

“First time I've used Crosbys was very impressed”

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Posted 4 years ago

“Quality of crockery is superb and I could not believe how well they were packed and how quickly they were delivered. So much so I went straight back onto site and ordered more!”

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Posted 4 years ago

“Still waiting for part of the order but good service and value.”

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Posted 4 years ago

“Website is well laid out and order to buy process is straightforward. Delivery emails kept me in touch and parcel arrived on time and safely. Well packed. We would buy from Crosby’s again.”

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Posted 4 years ago

“Great Customer service. Quality products. Staff couldn't be more helpful. Definitely will use them again.”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,682 reviews