Crosbys Reviews

4.2 Rating 2,687 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought Sundae glasses from you as a gift and my daughter was very pleased. However, we were looking for delicate dessert bowls so she can do gourmet desserts that need layering and showing though the glass. I would happily buy more from you if you could point me in the right direction. Your delivery was on the spot and you were extremely helpful about paperwork as it was a gift. Thank you!”

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Posted 8 years ago

“Good quality products at a reasonable price with fast delivery.”

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Posted 8 years ago

“Quick delivery and genuine item”

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Posted 8 years ago

“Very good choice and descriptions! Will be back”

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Posted 8 years ago

“Light packaging, items individually packaged. Very good quality. Fast delivery.”

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Posted 8 years ago

“Last minute gift for Christmas, was informed of items out of stock and offered alternatives, which arrived the following day. Great service. Very pleased with packing, delivery, product quality.”

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Posted 8 years ago

“These are lovely quality shot glasses and this was the best price I could find for them after extensive trawling of the internet. The customer communication is very good and the glasses arrived in good time.”

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Posted 8 years ago

“Very good selection of glasses and reasonable prices. I had an email saying they might not be able to deliver before Christmas, but after a couple of phone calls my order arrived, very well packaged, on Christmas Eve.”

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Posted 8 years ago

“Open up glasses superb and very efficient delivery”

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Posted 8 years ago

“Excellent customer service, ensuring our products arrived in time for Christmas. Very pleased with our cutlery, thanks!”

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Posted 8 years ago

“Quick delivery. Arrived well packaged. Good quality product. Would recommend”

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Posted 8 years ago

“Goods came promptly and were exactly what I wanted.”

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Posted 8 years ago

“My order came in time for Christmas although I had ordered late and had not specifically requested this. It was well protected by wrapping and the six wine glasses were intact.. I was very pleased.”

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Posted 8 years ago

“Ordered large oval plates for Christmas Day. They were delivered within 2 days as described. They are a good size, look good and excellent quality. I would recommend them and Crosbys for their excellent customer service.”

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Posted 8 years ago

“We bought some Villeroy and Boch cutlery from Crosbys to add to a 68 piece set we had purchased from the Villery and Boch outlet at Street. Crosbys were actually cheaper that the outlet and had items we could not obtain elsewhere at less than RRP. Delivery was within the stated time frame. The items could have been packed better, ie in a jiffy bag rather than a plastic bag, but nothing was damaged. Very happy with this.”

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Posted 8 years ago

“I ordered a cocktailset that had to be delivered outside the UK and was very pleased that they informed me in every step of the process. The package was delivered within 10 days, nothing was broken and the package contained what I ordered, so that's perfect! Overall I am very satisfied!”

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Posted 8 years ago

“Really good service, easy ordering process and the order received very quickly. It's hard to see exactly how the copper looks in reality from photos due to the shine and reflection but they are absolutely beautiful. I also had a query re the VAT and my call was answered and responded to efficiently and clearly. I have already recommended the service to a friend who is looking for some copper homeware.”

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Posted 8 years ago

“Always top quality products at a reasonable price; I wouldn't go anywhere else before checking crosbys first!”

Crosbys 5 star review on 21st December 2016

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Posted 8 years ago

“Excellent service, as always. Efficient and prompt order and delivery.”

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Posted 8 years ago

“Terrific service at a terrific price. Searching for the new 'Open Up' style of wine glasses on a recent trip to France, thought they were rather expensive. However, Crosbys' had the exact same product at half the price! And, although I live at the other end of the country, delivered the very next day for free!! Both wine and champagne glasses are terrific - really good value and have been perfect for early Christmas celebrations. So, a first class product from a first class Supplier. Can't rate Crosbys high enough for an excellent service!”

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Posted 8 years ago

Crosbys is rated 4.2 based on 2,687 reviews