Crosbys Reviews

4.2 Rating 2,687 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Glasses were very reasonable in price and were delivered immediately. The glasses are of good quality and were delivered with great packaging to prevent any breakage”

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Posted 8 years ago

“Good communication, quick delivery and items well packed.”

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Posted 8 years ago

“Good communication, quick delivery and items well packed.”

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Posted 8 years ago

“Just exactly what I was looking for the perfect size thank you”

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Posted 8 years ago

“Great site, service and price”

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Posted 8 years ago

“The crystal glasses I ordered arrived very soon after ordering. Well packaged. Exactly what I was looking for. I would not hesitate to recommend Crosbys. Will be shopping with them again in the near future.”

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Posted 8 years ago

“The goods were as listed and ordering and delivery were prompt and efficient”

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Posted 8 years ago

“Super fast delivery at the right money”

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Posted 8 years ago

“Amazing personal service , beautiful champagne glasses at a fraction of the cost I would have expected to pay ,the delivery was so quick ,they were left next door along with my front door keys that I had left in the door as I rushed out, so impressed”

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Posted 8 years ago

“Easy to place oreser and delivery was very quick. Unfortunately the wrong size footwear was dispatched- instead of size 11 men's clogs I got teeny size 3!- but on calling the customer service number, this was dealt with efficiently and the replacement were with me 2 days later. Even had a chuckle with the friendly chap on the phone. Excellent service and would definitely use again. Crosbys had been recommended by a friend whose son uses them and I would have no hesitation in recommending them myself.”

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Posted 8 years ago

Thanks for the lovely review Ruth. It's fantastic to know that our customer service is excellent and that it's appreciated. I too enjoyed a chuckle that day :) Regards, Nat @ Crosbys.

Posted 8 years ago

“Excellent service, very good to have such a specific window for delivery.”

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Posted 8 years ago

“Very quick and speedy delivery”

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Posted 8 years ago

“Easy to order and quite quick for delivery happy with the service”

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Posted 8 years ago

“Very prompt and efficient service. Arrived before estimated delivery date (next day). Very securely and safely packed. Will recommend Crosby's and use again.”

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Posted 8 years ago

“Ordered champagne flutes and wine glasses from the "open up" chef and sommelier range. They arrived on time and very well packaged. They are beautiful glasses and a pleasure to drink from.”

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Posted 8 years ago

“I purchased some items from Crosbys,the service was quick and easy..price was good..I highly recommend this company.”

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Posted 8 years ago

“Very pleased with my purchase. Took a while to be delivered, understandably, as the cutlery was sourced from Germany, but good value for money when they arrived. Would recommend.”

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Posted 8 years ago

“Excellent Service, next day delivery very satisfied”

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Posted 8 years ago

“Fabulous service, quick and efficient. I was worried the glasses I'd ordered might get broken in transit, but they were so well wrapped, even the most heavy-handed courier would have had a job breaking them. thank you!”

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Posted 8 years ago

“They were very helpful when I ordered the wrong item. Weer always eager to assist and help. Prices were great. Would definitely use them again and highly recommend them”

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Posted 8 years ago

Crosbys is rated 4.2 based on 2,687 reviews