Crosbys Reviews

4.2 Rating 2,718 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant process and quick delivery”

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Posted 9 years ago

“Always good service, easy to order, and delivery when promised.”

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Posted 10 years ago

“Very efficient service and product delivered on time. Competitive price. Customer service 5*.”

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Posted 9 years ago

“Very efficient service and product delivered on time. Competitive price. Customer service 5*.”

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Posted 9 years ago

“Very good price and prompt delivery.”

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Posted 9 years ago

“QUICK DELIVERY AND GOOD COMMUNICATION”

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Posted 9 years ago

“Good speedy service. Glasses arrived well packed and protected. Very pleased with purchase.”

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Posted 9 years ago

Thank you for the review Gillian. Enjoy your new glasses! :)

Posted 9 years ago

“Very helpful at sorting out problems. Nice to have a company which truly cares about customers.”

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Posted 9 years ago

Thank you for the review Alison. We're glad you have had a pleasant experience with Crosbys.

Posted 9 years ago

“Excellent range of products, prices competitive and delivery on schedule. I will be using this company again for our cafe equipment.”

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Posted 9 years ago

Thanks for the Review William. It is greatly appreciated and we're glad you like our products.

Posted 9 years ago

“Fizz glasses arrived on time and well packed”

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Posted 9 years ago

Thank you for your review Ian. Hope you enjoy whatever you put in your new Champagne glasses!

Posted 9 years ago

“We have used Crosby's twice now, great products, very helpful when answering email queries. On our 2nd time they had changed supplier of wooden boards, the products sent out were of poor quality, but this was due to a new supplier being used, however when we question the quality, Crosby's were quick to acknowledge & put it right straight away.. The Blacksmiths Arms”

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Posted 9 years ago

Hello David, Thank you very much for your kind comments. We're glad you got in touch with us as it gives us the opportunity to put things right on the rare occasions where product faults occur. It was a pleasure to deal with you.

Posted 9 years ago

“Ordering Process went smoothly, items arrived well packaged and within specified time frame.”

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Posted 9 years ago

“Great prices, lovely service. Can't ask for more.”

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Posted 9 years ago

“good quick service & turnaround”

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Posted 9 years ago

“Very efficient service and product delivered on time. Competitive price. Customer service 5*.”

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Posted 9 years ago

“Extremely good service . Fast delivery. Very good quality products . Will be ordering more. Thankyou.”

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Posted 9 years ago

“Prompt service and packed well”

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Posted 9 years ago

Thank you for your comments :)

Posted 9 years ago

“Great customer support, at both pre and post/after sales. Will order again.”

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Posted 9 years ago

Thank you Janice, we appreciate the kind comment.s

Posted 9 years ago

“Excellent Company fantastic products great prices delivery on time.”

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Posted 9 years ago

“Excellent service arrived within 2 days. Only niggle was how to dispose of the enormous box my 12 glasses were packed in ! Will certainly be using crosbys in the future”

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Posted 10 years ago

Thank you for your feedback. We're always looking at ways to improve so your comment on packaging has been taken on board.

Posted 10 years ago

Crosbys is rated 4.2 based on 2,718 reviews