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Crosbys Reviews

4.2 Rating 2,665 Reviews
78 %
of reviewers recommend Crosbys
4.2
Based on 2,665 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Crosbys Reviews
Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Anonymous
Anonymous  // 01/01/2019
Amazing products! I have ordered many items from Crosbys, and I am thrilled with the quality and service I have received on numerous occasions. Would highly recommend this professional & reasonably priced company!
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Posted 1 year ago
Lot's of great choices available and super fast delivery. Customer service very helpful.
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Posted 6 days ago
fantastic online experience. easy to order, shop online securely and delivery was prompt. many thanks! my 20' pizza screen is difficult to find anywhere...but Crosbys was able to source one for me! thanks!
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Posted 1 week ago
High quality product at a very competitive price. The customer service team also quick at answering queries.
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Posted 1 week ago
Great choice , & quality , fantastic value , delivery service was good
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Posted 1 week ago
The Robert Welch teapot that I ordered arrived 5 working days after I placed the order as promised on the website.
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Posted 2 weeks ago
Excellent customer service and quality products
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Posted 2 weeks ago
Excellent product Excellent price and quick delivery
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Posted 2 weeks ago
Excellent customer service, prompt reply to a query prior to purchase. Fast delivery, well packed and good price. I would purchase from Crosbys again.
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Posted 3 weeks ago
I was looking for a mix and match set of crockery and came across Crosbys online. What a fabulous selection to choose from. Arrived well packaged and within timeframe given. Love my new look dining table
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Posted 3 weeks ago
I ordered a set of six ramekin dishes, which were delivered within three days. I was very pleased with them but, unfortunately, one was broken. My heart sank at the thought of having to return the parcel and wait for a new one to be sent out. However, my phone call to customer services was answered promptly and a replacement dish arrived within two days.
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Posted 3 weeks ago
Much better quality than expected. Thank you
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Posted 4 weeks ago
Got the item as stated. Very good. God bless you all
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Posted 1 month ago
Ordered a pepper mill and we are very pleased with it. It works perfectly and looks lovely in our kitchen. A very well made product
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Posted 1 month ago
Ordered 3 items from you on 20th Oct 2024, only received 1 item so far and still waiting for the rest of the products to be delivered. Received the product dispatched email for that one item after receiving the delivery!?? Already spoke to your colleague about the rest of the order on 24th Oct 2024, only to be told that you don’t even have it in stock and it had to be ordered from somewhere else. I was promised that the item will be delivered to me on 25th Oct 2024. As of today, still not received it! Why advertise it on your website when you don’t even have the products?? Why do you think that it is acceptable to make people wait ?? Also paid £6.95 for the delivery charge, but where’s my order??
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Posted 1 month ago
Good product and very good service
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Posted 1 month ago
Super all arrived on time 11/10
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Posted 1 month ago
I ordered the Utopia Praline Coupetini glasses after having drunk a cocktail out of one of them in the Lake District. They are beautiful! I love them so much, I am about to order another set as a gift for my daughter. Ordering was easy, despatch was fast and they were very well packed. Thank you!
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Posted 1 month ago
Very pleased with the quality of order, plus a prompt delivery. Thank you .
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Posted 1 month ago
Excellent when the glasses eventually arrived
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Posted 1 month ago
Great delivery. Glasses are perfect
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Posted 2 months ago
Crosbys is rated 4.2 based on 2,665 reviews