I would have rated the customer experience as poor if it wasn't for the excellent quality of goods received.
I called twice to customer support chasing my order - the second time as the support handler did not call me back as promised. On both occasions he appeared un interested, lacking a personality and gave an impression as not being bothered. We waited ages for part of the delivery- the fact certain goods were out of stock at warehouse (despite when we ordered it said different) which wasn't a problem, the fact your staff didn't think it necessary to let us know by a simple email??
5 years ago
Crosbys has a
4.2
average rating
from
2,608
reviews
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