Placed an order on 01/11 and the website stated delayed dispatch, it would be about 2-3 weeks before I would receive my order. Chased them up after the 3 weeks wait and no communication from them whatsoever. The person I spoke to said they would chase it up twice and that I would be emailed. I received no email. Chased them up again, I spoke to another person and they promised (I got that in an email) that they would arrive with them by December 3rd at the latest(!). They also stated that the screens had only been ordered the week before, even though I placed the order 3 weeks before. By December 3rd I still had not heard anything from them and I had to chase them up again. I finally received an email on December 6th that the screens had been dispatched and I did receive them the next day. All in all waited 5 weeks on a 2-3 weeks promise when ordering and absolutely no communication from Crosbys. I actually had a similar experience with them the year before, so I definitely won't be ordering again.