Crosbys Reviews

4.2 Rating 2,608 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,608 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery very pleased with the items thank you”

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Posted 1 year ago

“Placed an order online & product arrived safely.”

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Posted 1 year ago

“No response from Customer Service about the delivery status. I have been sending emails for 4 times but still no responses. I do urgently need the goods but now I don’t know if I should order from somewhere else or not.”

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Posted 1 year ago

“Everything arrived in perfect condition. Will order again very soon!”

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Posted 1 year ago

“Product OK, but charged a small fortune for delivery and then took ages to arrive. Delivery and VAT addons more than doubled the price from £8 to £18.”

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Posted 1 year ago

“Very bad service, no response from customers support, waiting 2 weeks so far and still no delivery.”

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Posted 1 year ago

“Delivery good…product is ok. A bit different from the picture and description. I ordered white x20 containers but sent opaque colour. Not as strong but ok.”

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Posted 1 year ago

“Fast processing of order. Super fast delivery.. I item was chipped.. the company hand delivered a replacement the day after that !.. is really good service”

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Posted 1 year ago

“excellent work”

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Posted 1 year ago

“I contacted Crosby's today after being let down by a website supplier affected by delivery issues. Crosby's aspires to provide 'an unrivalled service' and that has certainly been the case given our experience! After speaking with Anisha, she was able to locate the product that we required and reserved it ready for our immediate collection. So efficient, professional and friendly! We will surely recommend Crosby's to others for their brilliant five star customer service! Thank you so much.”

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Posted 1 year ago

“Good quality products and speedy delivery”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Items eequired for a big lunch, bought with 48 hour delivery but not delivered in time. No communication.”

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Posted 1 year ago

“Beautiful glasses, speedy delivery, arrived safe and well.”

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Posted 1 year ago

“We had coffee whilst Christmas shopping at John Lewis, we liked the coffee cups and sauces so much we identified the name on the cup. When we got home we ordered a full set of coffee cups and sauces. Good quality, excellent price, easy to order and delivered within the prescribed timescale. No more to say. Thank you”