Crosbys Reviews

4.2 Rating 2,606 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,606 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Tell us how Crosbys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Value for money, but delivery time abit longer than I expected”

Helpful Report

Posted 2 years ago

“I ordered 18 Chef & Sommelier glasses and I was very pleased with them. I had a couple of broken ones but they are being replaced with no hassle. This is a very good family run business and I will certainly buy from them again.”

Helpful Report

Posted 2 years ago

“Steak knifes were on invoice but missing from box”

Helpful Report

Posted 2 years ago

“Exactly as described. Not too long for delivery and a competitive online price.”

Helpful Report

Posted 2 years ago

“Took over 2 weeks to get my order. To be fair it did say that on the website that there are delays.”

Helpful Report

Posted 2 years ago

“Service was very good. Email was replied in a timely manner. Only thing is I had to chase for the order.”

Helpful Report

Posted 2 years ago

“Delivery took a while, but once emailed, received items a few days later”

Helpful Report

Posted 2 years ago

“Got some Olive boards, they arrived smaller than anticipated but are very lovely. Great communication when product was delayed, which I really appreciate so many companies do not bother to let you know.”

Helpful Report

Posted 2 years ago

“The glass mugs are lovely. Long wait but worth it”

Helpful Report

Posted 2 years ago

“Great glasses. A bit on the large size but beautiful”

Helpful Report

Posted 2 years ago

“great service , item took slightly longer to arrive than expected, good communication explaining delay and new expected delivery date,”

Helpful Report

Posted 2 years ago

“I am happy with the product i purchased but i got the delivery much later.”

Helpful Report

Posted 2 years ago

“Good website, easy ordering”

Helpful Report

Posted 2 years ago

“I was a bit worried after a week as all I had received was a order confirmation. I called customer services and was told it would be with me by the end of the week about 4 days! Something had obviously gone wrong as within a couple of hours I had a dispatch email and my order arrived the next day very well packaged and in good order. It’s a shame as would have given 5 stars if not for this. I am really pleased with my order though.”

Helpful Report

Posted 2 years ago

“Need Improvement on processing order. some time did not receive item up to 15 days.”

Helpful Report

Posted 2 years ago

“Good quality product. Could cut down on packaging - the box was unreadably large!!”

Helpful Report

Posted 2 years ago

“Good service had to wait a while for delivery but item came well packaged. Pleased”

Helpful Report

Posted 2 years ago

“I placed my order and so far I've had two deliveries but I'm still waiting for 3 x aprons and 10 x ashtrays. No updates given on any parts of the delivery - they just arrive! I phoned regarding due dates and was told I would be emailed but nothing so far!”

Helpful Report

Posted 2 years ago

“Haven't used this item yet, just a comment about the packaging, box damaged the seal of black and yellow tape not even secured, hopefully nothing damaged!!”

Helpful Report

Posted 2 years ago

“Very pleased with my purchase but the lack of communication is poor. Had no idea when dispatch or due delivery date was. Lucky I was at home when it arrived”

Helpful Report

Posted 2 years ago

Crosbys is rated 4.2 based on 2,606 reviews