Crosbys Reviews

4.2 Rating 2,602 Reviews
78 %
of reviewers recommend Crosbys
4.2
Based on 2,602 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Crosbys Reviews
Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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The crockery was delivered in good condition and very quickly. The plates look great. We are extremely happy with our purchase.
Helpful Report
Posted 1 year ago
Good products and good value - helpful staff at head Office when needed
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Posted 1 year ago
Crosbys went above and beyond to source a product for us, shipped it within a matter of days, such a great service thank you
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Posted 1 year ago
Good quality glasses at a good price. Very well wrapped and arrived speedily
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Posted 1 year ago
Ordered wine glasses perfectly packed and quick delivery Glasses as described
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Posted 1 year ago
Great quality. Received in good time and exactly what I wanted to gift!
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Posted 1 year ago
Very pleased. Packaged really well. Would recommend
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Posted 1 year ago
couldn"t fault anything even the delivery was spot on 10/10
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Posted 1 year ago
Very competitive prices and prompt delivery.
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Posted 1 year ago
Excellent service and supersonic delivery simply the best and the most beautiful glasses thank you Team Crosbys šŸ˜ƒ
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Posted 1 year ago
Ordered 6 crystal wine glasses at a fantastic price. Superb quality glasses and excellent customer service. Fast delivery. Highly recommended
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Posted 1 year ago
Very efficient, prompt delivery
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Posted 1 year ago
excellent customer service
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Posted 1 year ago
Unfortunately really poor service. Took nearly 2 weeks for our order, was told things were not ā€œin stock at their warehouseā€. Please donā€™t sell the items then, just simply put out of stock or an expected delivery date. Had to chase my order up twice. I was told on the first occasion, it would be sent out that same day by express delivery. Second time I phoned(4 days later), I was told that information was incorrect and that the order hadnā€™t even been dispatched. Very poor communication and really slow deliveries, next time Iā€™ll just buy off Amazon as they guarantee next day. Sorry
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Posted 1 year ago
Brilliant customer service!
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Posted 1 year ago
Great range, good value and prompt service
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Posted 1 year ago
amazing fast service, packaged wonderfully.
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Posted 1 year ago
Excellent service, they keep in touch and deliveries are prompt
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Posted 1 year ago
After issues ordering online I placed my order over the phone and found Crosbys staff very polite and accommodating . Will definitely be ordering again .
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Posted 1 year ago
Beautiful cutlery very well packaged
Helpful Report
Posted 1 year ago
Crosbys is rated 4.2 based on 2,602 reviews